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Student Account Services

Refund and Withdrawal Policies

College of Liberal Arts

If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts (e.g. payments made to study abroad partners). After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to Student and Family Care no later than 10 business days following the last date of attendance.

Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.

This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification, or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from the student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of the student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for a tuition refund.

Effective Date of Withdrawal for Tuition, Room, and Board Credit

Withdrawal Date  

Fall 2023   

Spring 2024

Refund Percentage

Prior to the first week of class      

8/20/2023       

 1/17/2024

100%

Prior to the second week of class      

8/27/2023          

 1/21/2024

80%

Prior to the third week of class

9/3/2023  

 1/28/2024

60%

Prior to the fourth week of class

9/10/2023

 2/4/2024

40%

Prior to the fifth week of class

9/17/2023

 2/11/2024

20%

The fifth week of classes or later

9/18/2023 2/12/2024

0%

 

Intersession Effective Date of Withdrawal for Tuition Credit

Withdrawal Date                         

Intersession 2024

Refund Percentage

Classes dropped on or before

1/8/2024

100%

Classes dropped on 

1/9/2024

75%

Classes dropped on or after

1/10/2024

0%

 

Maymester Effective Date of Withdrawal for Tuition Credit

Withdrawal Date                         

Summer 2024

Refund Percentage

Classes dropped on or before

5/13/2024

100%

Classes dropped on or before

5/20/2024

65%

Classes dropped after

5/20/2024       

0%

 

 

Hamilton Holt School

If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts (e.g. payments made to study abroad partners). After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to Student and Family Care no later than 10 business days following the last date of attendance.

Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.

This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification, or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from the student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of the student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for a tuition refund.

 

Effective Date of Withdrawal for Tuition Credit

 Full-Term Undergraduate Only Fall 2023 Spring 2024 Refund Percentage
Classes dropped on or before 8/27/2023 1/23/2024 100%
Classes dropped between 8/28/2023-9/5/2023 1/24/2024-1/30/2024 75%
Classes dropped between 9/6/2023-9/12/2023 1/31/2024-2/6/2024 50%
Classes dropped after 9/12/2023 2/6/2024 0%
Graduate Counseling Only Fall 2023 Spring 2024 Refund Percentage
Classes dropped on or before 8/27/2023 1/22/2024 100%
Classes dropped between 8/28/2023-9/5/2023 1/23/2024-1/29/2024 75%
Classes dropped between 9/6/2023-9/12/2023 1/30/2024-2/5/2024 50%
Classes dropped after 9/12/2023 2/5/2024 0%
First Session Fall 2023 Spring 2024 Refund Percentage 
Classes dropped on or before 8/27/2023 1/23/2024 100%
Classes dropped between 8/28/2023-9/5/2023 1/24/2024-1/30/2024 75%
Classes dropped between 9/6/2023-9/12/2023 1/31/2024-2/6/2024 50%
Classes dropped after 9/12/2023 2/6/2024 0%
Second Session Fall 2023 Spring 2024 Refund Percentage
Classes dropped on or before 10/17/2023 3/24/2024 100%
Classes dropped between 10/18/2023-10/24/2023 3/25/2024-3/31/2024 75%
Classes dropped between 10/25/2023-10/31/2023 4/1/2024-4/7/2024 50%
Classes dropped after 10/31/2023 4/7/2024 0%
Education Pathways Session 1 Fall 2023 Spring 2024 Refund Percentage
Classes dropped on or before 8/28/2023 1/22/2024 100%
Classes dropped between N/A

1/23/2024-1/29/2024

75%
Classes dropped between 8/29/2023-9/5/2023 1/30/2024-2/5/2024 50%
Classes dropped after 9/5/2023 2/5/2024 0%
Education Pathways Session 2 Fall 2023 Spring 2024 Refund Percentage
Classes dropped on or before 10/2/2023 1/22/2024 100%
Classes dropped between N/A 1/23/2024-1/29/2024 75%
Classes dropped between 10/3/2023-10/9/2023 1/30/2024-2/5/2024 50%
Classes dropped after 10/9/2023 2/5/2024 0%
Education Pathways Session 3 Fall 2023 Spring 2024 Refund Percentage
Classes dropped on or before 11/6/2023 2/25/2024 100%
Classes dropped between 11/7/2023-11/13/2023 2/26/2024-3/3/2024 50%
Classes dropped after 11/13/2023 3/3/2024 0%
Education Pathways Session 4 Fall 2023 Spring 2024 Refund Percentage
Classes dropped on or before 10/2/2023 1/22/2024 100%
Classes dropped between 10/3/2023-10/9/2023 N/A 75%
Classes dropped between 10/10/2023-10/16/2023 1/23/2024-1/29/2024 50%
Classes dropped after 10/16/2023 1/29/2024 0%

 

Intersession Effective Date of Withdrawal for Tuition Credit

Withdrawal Date                         

Intersession 2024

Refund Percentage

Classes dropped on or before

1/8/2024

100%

Classes dropped on 

1/9/2024

75%

Classes dropped after

1/9/2024       

0%

 

Maymester 2024 Effective Date of Withdrawal for Tuition Credit 

Withdrawal Date                         

Refund Percentage

Classes dropped on or before May 13

100%

Classes dropped on or before May 14

65%

Classes dropped after May 14

0%

 

Effective Date of Withdrawal for Summer 2024 Term 

12-Week Full-Term Undergraduate  

Refund Percentage
Classes dropped on or before May 27 100%
Classes dropped on or before June 3 75%
Classes dropped on or before June 10 50%
Classes dropped after June 10 0%
First 6-Week Session Refund Percentage
Classes dropped on or before May 27 100%
Classes dropped on or before June 3 75%
Second 6-Week Session Refund Percentage 
Classes dropped on or before July 14 100%
Classes dropped on or before July 21 75%

 

Effective Date of Withdrawal for Summer 2024 Term for Graduate Counseling ONLY

First Day of Class (Counseling ONLY) Refund Percentage
Classes dropped on or before May 27 100%
Classes dropped on or before June 3 75%
Classes dropped on or before June 10 50%

Crummer Graduate School of Business

If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts. After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to the crummerregistrar@rollins.edu no later than 10 business days following the last date of attendance.

Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.

This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification, or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from the student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of the student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for a tuition refund. 

Students can view their cohort's full withdrawal refund policies for their entire program on their Tuition & Program Overview documents located under Tuition Costs & Due Dates or on MyRollins https://my.rollins.edu/groups/crummer-registrar

Fall 2023 Effective Date of Withdrawal for Tuition Credit  

Early Advantage MBA (EAMBA) - Tuition cost is set by term, regardless of credit hours taken. The Refund Policy for EAMBA is only applicable if the student withdraws from ALL classes unless otherwise noted. The tuition deposit, parking decal ($145), & EAMBA association fee ($100) are non-refundable.
   
Refund Policy for New EAMBA Cohort 43 ONLY - Tuition cost is set by term, regardless of credit hours taken. The refund policy for EAMBA is only applicable if the student withdraws from ALL classes unless otherwise noted. The tuition deposit, parking decal ($145), & Association Fee ($100) are non-refundable. 
Withdrawal Date - Tuition deposit is non-refundable Refund Percentage
Withdrawal before 8 am on September 5 100%
Students who withdraw from the EAMBA Cohort 43 program after 8 am on September 5 will be responsible for paying the MBA 500 course fee of $2,376.86 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due.
  
After MBA 500 (percentage indicates remaining tuition balance minus $2,2376.86 for MBA 500)
Withdrawal Date for EAMBA  Cohort 43 Refund Percentage
Withdrawal before 8 am on September 11 100%
Withdrawal before 5 pm on September 15 75%
Withdrawal before 5 pm on September 22 50%
Withdrawal after 5 pm on September 22 0%
    
Refund Policy for Continuing EAMBA Cohorts   
Withdrawal before 8 am on September 11 100%
Withdrawal before 5 pm on September 15 75%
Withdrawal before 5 pm on September 22 50%
Withdrawal after 5 pm on September 22 0%
    
Flex MBA (FLEX) - Tuition is charged on a per-credit-hour basis.  The tuition deposit, parking decal ($145), & Association Fee ($100) are non-refundable.  
   
Refund Policy for New Flex MBA 02 ONLY 
Withdrawal Date - Tuition deposit is non-refundable Refund Percentage
Withdrawal before 8 am on August 23 100%
Students that withdraw from the Flex MBA Cohort 02 program after 8 am on August 23 will be responsible for paying the MBA 500 course fee of $2,229 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due.
    
After MBA 500 (percentage indicates remaining tuition balance minus $2,229 for MBA 500)
Withdrawal Date for Flex Cohort 02 Refund Percentage
Withdrawal before 8 am on September 11 100%
Withdrawal before 5 pm on September 15 75%
Withdrawal before 5 pm on September 22 50%
Withdrawal after 5 pm on September 22 0%
      
Refund Policy for All Continuing FLEX Cohorts   
Withdrawal before 8 am on September 11 100%
Withdrawal before 5 pm on September 15 75%
Withdrawal before 5 pm on September 22 50%
Withdrawal after 5 pm on September 22 0%
Professional MBA (PMBA) - Tuition is charged on a per-credit-hour basis
Refund Policy for All Continuing PMBA Cohorts
Withdrawal before 8 am on September 11 100%
Withdrawal before 5 pm on September 15 75%
Withdrawal before 5 pm on September 22 50%
Withdrawal after 5 pm on September 22 0%
Executive MBA (EMBA) - Tuition is charged on a per-credit-hour basis.
Refund Policy for All Continuing EMBA Cohorts   
Full Term Courses 
Withdrawal before 8 am on September 5 100%
Withdrawal before 8 am on September 8 50%
Withdrawal after 8 am on September 8 0%
     
Executive Doctorate (EDBA) - Tuition is charged on a per-credit-hour basis. The tuition deposit, parking decal ($225), & Association Fee ($200) are non-refundable.
Refund Policy for New EDBA Cohort 11 ONLY 
Fall A term Courses
Withdrawal before 8 am on August 17 100%
Withdrawal after 8 am on August 17 75%
Withdrawal before 8 am on September 15 50%
Withdrawal after 8 am on September 15 0%
     
Fall B Term Courses 
Withdrawal before 8 am on October 23 100%
Withdrawal before 8 am on November 10 50%
Withdrawal after 8 am on November 10 0%
     
Refund Policy for All Continuing EDBA Cohorts   
Full Term Courses 
Withdrawal before 8 am on September 5 100%
Withdrawal before 8 am on September 15 50%
Withdrawal after 8 am on September 15 0%
     
Fall A Term Courses 
Withdrawal before 8 am on September 5 100%
Withdrawal before 8 am on September 15 50%
Withdrawal after 8 am on September 15 0%
    
Fall B Term Courses 
Withdrawal before 8 am on October 23 100%
Withdrawal before 8 am on November 10 50%
Withdrawal after 8 am on November 10 0%

 

Spring 2024 Effective Date of Withdrawal for Tuition Credit  

Early Advantage MBA (EAMBA) - Tuition cost is set by term, regardless of credit hours taken. The refund policy for EAMBA is only applicable if the student withdraws from ALL classes unless otherwise noted. The tuition deposit, parking decal ($145), & Association Fee ($100) are non-refundable.  
   
Refund Policy for New EAMBA Cohort 44 ONLY 
Withdrawal Date - Tuition deposit is non-refundable Refund Percentage
Withdrawal before 8 am on January 3 100%
Students who withdraw from the EAMBA Cohort 44 program after 8 am on January 3 will be responsible for paying the MBA 500 course fee of $2,376.86 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due.
     
After MBA 500 (percentage indicates remaining tuition balance minus $2,376.86 for MBA 500)
Withdrawal Date for EAMBA Cohort 44 Refund Percentage
Withdrawal before 8 am on January 8 100%
Withdrawal before 5 pm on January 12 75%
Withdrawal before 5 pm on January 19  50%
Withdrawal after 5 pm on January 19 0%
    
Refund Policy for Continuing EAMBA Cohorts   
Withdrawal before 8 am on January 8 100%
Withdrawal before 5 pm on January 12 75%
Withdrawal before 5 pm on January 19  50%
Withdrawal after 5 pm on January 19  0%
    
Flex MBA  (FLEX) - Tuition is charged on a per-credit-hour basis. The tuition deposit, parking decal ($145), & Association fee ($100) are non-refundable.
    
Refund Policy for New FLEX Cohort 03 ONLY 
Withdrawal Date - Tuition deposit is non-refundable Refund Percentage
Withdrawal before 8 am on January 3 100%
Students that withdraw from the Flex MBA Cohort 02 program after 8 am on January 3 will be responsible for paying the MBA 500 course fee of $2,229 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due.
   
After MBA 500 (percentage indicates remaining tuition balance minus $2,229 for MBA 500)
Withdrawal Date for Flex Cohort 03 Refund Percentage
Full Term Courses 
Withdrawal before 8 am on January 8 100%
Withdrawal before 5 pm on January 12 75%
Withdrawal before 5 pm on January 19 50%
Withdrawal after 5 pm on January 19 0%
   
Refund Policy for Continuing FLEX Cohorts   
Withdrawal before 8 am on January 8 100%
Withdrawal before 5 pm on January 12 75%
Withdrawal before 5 pm on January 19 50%
Withdrawal after 5 pm on January 19 0%
    
Professional MBA (PMBA) - Tuition is charged on a per-credit-hour basis.
Refund Policy for Continuing PMBA Cohorts   
Withdrawal before 8 am on January 8 100%
Withdrawal before 5 pm on January 12 75%
Withdrawal before 5 pm on January 19 50%
Withdrawal after 5 pm on January 19 0%
      
Executive MBA (EMBA) - Tuition is charged on a per-credit-hour basis.
Refund Policy for Continuing EMBA Cohorts   
Full Term Courses 
Withdrawal before 8 am on January 8 100%
Withdrawal before 8 am on January 12 50%
Withdrawal after 8 am on January 12 0%
    
Executive Doctorate  (EDBA) - Tuition is charged on a per-credit-hour basis.
Refund Policy for Continuing EDBA Cohorts
Full Term Courses 
Withdrawal before 8 am on January 8 100%
Withdrawal before 8 am on January 19 50%
Withdrawal after 8 am on January 19 0%
   
Spring A Term Courses 
Withdrawal before 8 am on January 8 100%
Withdrawal before 8 am on January 19 50%
Withdrawal after 8 am on January 19 0%
    
Spring  B Term Courses 
Withdrawal before 8 am on February 26 100%
Withdrawal before 8 am on March 15 50%
Withdrawal after 8 am on March 15 0%

 

Summer 2024 Effective Date of Withdrawal for Tuition Credit  

Early Advantage MBA (EAMBA) - Tuition cost is set by term, regardless of credit hours taken. The Refund Policy for EAMBA is only applicable if the student withdraws from ALL classes unless otherwise noted.
   
Refund Policy for Continuing EAMBA Cohorts    Refund Percentage
Withdrawal before 8 am on April 15 100%
Withdrawal before 5 pm on April 19 75%
Withdrawal before 5 pm on April 26 50%
Withdrawal after 5 pm on April 26 0%
    
Flex MBA  (FLEX) / Professional MBA (PMBA) - Tuition is charged on a per-credit-hour basis.
    
Refund Policy for All Continuing FLEX/PMBA Cohorts   
Withdrawal before 8 am on April 15 100%
Withdrawal before 5 pm on April 19 75%
Withdrawal before 5 pm on April 26 50%
Withdrawal after 5 pm on April 26 0%
    
Executive Doctorate  (EDBA) - Tuition is charged on a per-credit-hour basis.
Refund Policy for Continuing EDBA Cohorts
Withdrawal before 8 am on April 22 100%
Withdrawal before 8 am on May 6 50%
Withdrawal after 8 am on May 6 0%
   

 


 

Campus Closure- Housing and Dining

Refund Policy for Disruption to Campus Housing/Dining Services

The College’s process to determine housing and dining plan credits in the case of campus closure is described below. This policy does not apply to short-duration emergency closures due to inclement weather.

For continuing students, credits will be applied to your student account to offset future charges or be refunded upon request. Graduating seniors will have their housing and meal credits refunded to you.

Meal Plans

Meal plan credits will be based on a pro-rated amount of unused meal plan swipes for the remaining weeks of the semester. Here is an example if there were 7 weeks remaining in a 16-week semester:

If the swipes-portion of your meal plan is $1,350, you would receive a credit of $591 (swipe cost of $1,350 X 7/16 weeks). Swipe credits will be applied to your student billing account for credit against current or future charges. Graduating seniors are eligible for a cash refund post-graduation after all outstanding charges are applied.

Additionally, all your remaining Dining Dollars will be transferred to a separate account on your R-Card that can be used for your continued time at Rollins. These funds will not expire until you separate from Rollins. Graduating seniors will have their remaining Dining Dollars credited to their student billing account if they are graduating during the period when the closure occurs (i.e. not in future semesters).

Housing

Housing credits will be based on the cost of the room you selected and the remaining weeks of the semester. Following the same example above, if you lived in a double room with a community bathroom, your credit would be $1,859 (room cost of $4,250 X 7/16 weeks). Housing credits will be applied to student billing accounts for credit against current or future charges, graduating seniors are eligible for a cash refund post-graduation after all outstanding charges are applied.

If you owe a balance to the College

If you owe a balance to the College, including any unpaid balance on a payment plan, the pro-rated housing and meal credit will be applied to the amount that is still outstanding. There is a possibility that the amount you currently owe offsets the total credit, which would result in no refund.

If you receive financial aid that covers room and board

If you received institutional aid (scholarships/grants from Rollins) in combination with other scholarships and grants that fully covers room and board (i.e. you did not pay anything out-of-pocket), you will not be eligible to receive a credit or refund as the institutional aid awarded to you will be adjusted accordingly.

If the amount of room and board was partially covered by scholarships and grants, then a pro-rated adjustment to the aid will be determined and applied to your account which would result in partial credit.

If you have questions or comments, please contact either Student Accounts Services at sas@rollins.edu or the Office of Financial Aid at finaid@rollins.edu.