Section Menu

Student Account Services

Refund and Withdrawal Policies

College of Liberal Arts

If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts (e.g. payments made to study abroad partners). After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to Student and Family Care no later than 10 business days following the last date of attendance.

Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.

This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for tuition refund.

Effective Date of Withdrawal for Tuition, Room, and Board Credit

Withdrawal Date  

Fall 2020    

Spring 2021

Refund Percentage

Prior to the first week of class      

9/13/2020       

 1/11/2021

100%

Prior to the second week of class      

9/20/2020          

 1/17/2021

80%

Prior to the third week of class

9/27/2020  

 1/24/2021

60%

Prior to the fourth week of class

10/04/2020

 1/31/2021

40%

Prior to the fifth week of class

10/11/2020

 2/7/2021

20%

The fifth week of classes or later

10/12/2020 2/8/2021

0%

Maymester Effective Date of Withdrawal for Tuition Credit

Withdrawal Date                         

Summer 2020

Refund Percentage

Classes dropped on or before

5/11/2020

               

100%

Classes dropped on or before

5/15/2020

                 

65%

Classes dropped after

5/15/2020       

                  

0%

 

Hamilton Holt School

If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts (e.g. payments made to study abroad partners). After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to Student and Family Care no later than 10 business days following the last date of attendance.

Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.

This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for tuition refund.

Maymester 2020 Effective Date of Withdrawal for Tuition Credit 
Withdrawal Date                         

 

Refund Percentage

*Classes dropped on or before May 11

5/11/2020

               

100%

Classes dropped on or before

5/15/2020

                 

65%

Classes dropped after

5/15/2020      

                  

0%

Effective Date of Withdrawal for Summer 2020 Term
12-Week Session Refund Percentage

Classes dropped on or before May 25

100%

Classes dropped on or before May 31

75%

Classes dropped on or before June 7

50%

Classes dropped after June 7

0%

First 6-Week Session

 

Classes dropped on or before May 25        

100%

Classes Dropped on or before May 31

75%

Classes dropped after May 31

0%

Second 6-Week Session

 

Classes dropped on or before July 12

100%

Classes dropped on or before July 16

75%

Classes dropped after July 16

0%

Effective Date of Withdrawal for Summer 2020 Term for Graduate Counseling ONLY

First Day of Class (Counseling ONLY) Refund Percentage

Classes dropped on or before May 24

100%

Classes dropped on or before May 31

75%

Classes dropped on or before June 7               

50%

Classes dropped after June 7

0%

Effective Date of Withdrawal for Fall 2020 Term

Part of Term 1 & Part of Term 5 (Counseling) Refund Percentage

Classes dropped on or before September 20

100%

Classes dropped on or before September 27

75%

Classes dropped on or before October 4                

50%

Classes dropped after October 4

0%

Part of Term 2

 

Classes dropped on or before September 20

100%

Classes dropped on or before September 27

75%

Classes dropped on or before October 4

50%

Part of Term 3

 

Classes dropped on or before November 8

100%

Classes dropped on or before November 15

75%

Classes dropped on or before November 22

50%

Part of Term IT 1  

Refund Percentage

Classes dropped on or before September 15

100%

Classes dropped on or before September 17

50%

Classes dropped after September 17

0%

Part of Term IT 2

50%

Classes dropped on or before October 6

100%

Classes dropped on or before October 8

50%

Classes dropped after October 8

0%

Part of Term IT 3

 

Classes dropped on or before October 27

100%

Classes dropped on or before October 29

50%

Classes dropped after October 29

0%

Part of Term IT 4

 

Classes dropped on or before December 1

100%

Classes dropped on or before December 3

50%

Classes dropped after December 3

0%

 Effective Date of Withdrawal for Spring 2020 Term

15-Week courses only

Refund Percentage

Classes dropped on or before January 20

100%

Classes dropped on or before January 27

75%

Classes dropped on or before February 3              

50%

Classes dropped after February 3

0%

First 7-Week Session

 

Classes dropped on or before January 20

100%

Classes dropped on or before January 27

75%

Second 7-Week Session

 

Classes dropped on or before March 24

 100%

Classes dropped on or before March 31

75%

Information Technology Courses

Refund Percentage

1st - Session

 

Classes dropped on or before February 3

100%

Classes dropped on or before February 10

50%

Classes dropped after February 10

0%

2nd - Session

 

Classes dropped on or before February 24

100%

Classes dropped on or before March 3

50%

Classes dropped after March 3

0%

3rd - Session

 

Classes dropped on or before March 24

 100%

Classes dropped on or before March 31

50%

Classes dropped after March 31

0%

4th - Session

 

Classes dropped on or before April 14

100%

Classes dropped on or before April 21

50%

Classes dropped after April 21

0%

 

 

Crummer Graduate School of Business

Crummer students should refer to their specific program's Statement of Financial Responsiblity for refund policies and withdrawal schedules. 

This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for tuition refund.

Campus Closure- Housing and Dining

Refund Policy for Disruption to Campus Housing/Dining Services

The College’s process to determine housing and dining plan credits in the case of campus closure is described below. This policy does not apply to short duration emergency closures due to inclement weather.

For continuing students, credits will be applied to your student account to offset future charges or be refunded upon request. Graduating seniors will have your housing and meal credits refunded to you.

Meal Plans

Meal plan credits will be based on a pro-rated amount of unused meal plan swipes for the remaining weeks of the semester. Here is an example if there were 7 weeks remaining in a 16-week semester:

If the swipes-portion of your meal plan is $1,350, you would receive a credit of $591 (swipe cost of $1,350 X 7/16 weeks). Swipe credits will be applied to your student billing account for credit against current or future charges. Graduating seniors are eligible for a cash refund post-graduation after all outstanding charges are applied.

Additionally, all your remaining Dining Dollars will be transferred to a separate account your R-Card that can be used for your continued time at Rollins. These funds will not expire until you separate from Rollins. Graduating seniors will have their remaining Dining Dollars credited to their student billing account.

Housing

Housing credits will be based on the cost of the room you selected and the remaining weeks of the semester. Following the same example above, if you lived in a double room with community bathroom, your credit would be $1,859 (room cost of $4,250 X 7/16 weeks). Housing credits will be applied to student billing accounts for credit against current or future charges, graduating seniors are eligible for a cash refund post-graduation after all outstanding charges are applied.

If you owe a balance to the College

If you owe a balance to the College, including any unpaid balance on a payment plan, the pro-rated housing and meal credit will be applied to the amount that is still outstanding. There is a possibility that the amount you currently owe offsets the total credit, which would result in no refund.

If you receive financial aid that covers room and board

If you received institutional aid (scholarships/grants from Rollins) in combination with other scholarships and grants that fully covers room and board (i.e. you did not pay anything out-of-pocket), you will not be eligible to receive a credit or refund as the institutional aid awarded to you will be adjusted accordingly.

If the amount of room and board was partially covered by scholarships and grants, then a pro-rated adjustment to the aid will be determined and applied to your account which would result in a partial credit.

If you have questions or comments, please contact either Student Accounts Services at sas@rollins.edu or the Office of Financial Aid at finaid@rollins.edu.