Student Account Services
Refund and Withdrawal Policies
College of Liberal Arts
If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts (e.g. payments made to study abroad partners). After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to Student and Family Care no later than 10 business days following the last date of attendance.
Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.
This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification, or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from the student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of the student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for a tuition refund.
Withdrawal Date |
Fall 2023 |
Spring 2024 |
Refund Percentage |
Prior to the first week of class |
8/20/2023 |
1/17/2024 |
100% |
Prior to the second week of class |
8/27/2023 |
1/21/2024 |
80% |
Prior to the third week of class |
9/3/2023 |
1/28/2024 |
60% |
Prior to the fourth week of class |
9/10/2023 |
2/4/2024 |
40% |
Prior to the fifth week of class |
9/17/2023 |
2/11/2024 |
20% |
The fifth week of classes or later |
9/18/2023 | 2/12/2024 |
0% |
Maymester Effective Date of Withdrawal for Tuition Credit
Withdrawal Date |
Summer 2023 |
Refund Percentage |
Classes dropped on or before |
5/15/2023 |
100% |
Classes dropped on or before |
5/22/2023 |
65% |
Classes dropped after |
5/22/2023 |
0% |
Intersession Effective Date of Withdrawal for Tuition Credit
Withdrawal Date |
Intersession 2024 |
Refund Percentage |
Classes dropped on or before |
1/8/2024 |
100% |
Classes dropped on |
1/9/2024 |
75% |
Classes dropped on or after |
1/10/2024 |
0% |
Hamilton Holt School
If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts (e.g. payments made to study abroad partners). After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to Student and Family Care no later than 10 business days following the last date of attendance.
Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.
This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification, or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from the student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of the student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for a tuition refund.
Effective Date of Withdrawal for Tuition Credit
Full-Term Undergraduate Only | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 8/27/2023 | 1/23/2024 | 100% |
Classes dropped between | 8/28/2023-9/5/2023 | 1/24/2024-1/30/2024 | 75% |
Classes dropped between | 9/6/2023-9/12/2023 | 1/31/2024-2/6/2024 | 50% |
Classes dropped after | 9/12/2023 | 2/6/2024 | 0% |
Graduate Counseling Only | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 8/27/2023 | 1/22/2024 | 100% |
Classes dropped between | 8/28/2023-9/5/2023 | 1/23/2024-1/29/2024 | 75% |
Classes dropped between | 9/6/2023-9/12/2023 | 1/30/2024-2/5/2024 | 50% |
Classes dropped after | 9/12/2023 | 2/5/2024 | 0% |
First Session | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 8/27/2023 | 1/23/2024 | 100% |
Classes dropped between | 8/28/2023-9/5/2023 | 1/24/2024-1/30/2024 | 75% |
Classes dropped between | 9/6/2023-9/12/2023 | 1/31/2024-2/6/2024 | 50% |
Classes dropped after | 9/12/2023 | 2/6/2024 | 0% |
Second Session | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 10/17/2023 | 3/24/2024 | 100% |
Classes dropped between | 10/18/2023-10/24/2023 | 3/25/2024-3/31/2024 | 75% |
Classes dropped between | 10/25/2023-10/31/2023 | 4/1/2024-4/7/2024 | 50% |
Classes dropped after | 10/31/2023 | 4/7/2024 | 0% |
Education Pathways Session 1 | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 8/28/2023 | 1/22/2024 | 100% |
Classes dropped between | N/A |
1/23/2024-1/29/2024 |
75% |
Classes dropped between | 8/29/2023-9/5/2023 | 1/30/2024-2/5/2024 | 50% |
Classes dropped after | 9/5/2023 | 2/5/2024 | 0% |
Education Pathways Session 2 | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 10/2/2023 | 1/22/2024 | 100% |
Classes dropped between | N/A | 1/23/2024-1/29/2024 | 75% |
Classes dropped between | 10/3/2023-10/9/2023 | 1/30/2024-2/5/2024 | 50% |
Classes dropped after | 10/9/2023 | 2/5/2024 | 0% |
Education Pathways Session 3 | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 11/6/2023 | 2/25/2024 | 100% |
Classes dropped between | 11/7/2023-11/13/2023 | 2/26/2024-3/3/2024 | 50% |
Classes dropped after | 11/13/2023 | 3/3/2024 | 0% |
Education Pathways Session 4 | Fall 2023 | Spring 2024 | Refund Percentage |
Classes dropped on or before | 10/2/2023 | 1/22/2024 | 100% |
Classes dropped between | 10/3/2023-10/9/2023 | N/A | 75% |
Classes dropped between | 10/10/2023-10/16/2023 | 1/23/2024-1/29/2024 | 50% |
Classes dropped after | 10/16/2023 | 1/29/2024 | 0% |
Intersession Effective Date of Withdrawal for Tuition Credit
Withdrawal Date |
Intersession 2024 |
Refund Percentage |
Classes dropped on or before |
1/8/2024 |
100% |
Classes dropped on |
1/9/2024 |
75% |
Classes dropped after |
1/9/2024 |
0% |
Maymester 2023 Effective Date of Withdrawal for Tuition Credit
Withdrawal Date |
Refund Percentage |
Classes dropped on or before May 15 |
100% |
Classes dropped on or before May 16 |
65% |
Classes dropped after May 16 |
0% |
Effective Date of Withdrawal for Summer 2023 Term
12-Week Full-Term Undergraduate |
Refund Percentage |
Classes dropped on or before May 21 | 100% |
Classes dropped on or before May 30 | 75% |
Classes dropped on or before June 5 | 50% |
Classes dropped after June 5 | 0% |
First 6-Week Session | Refund Percentage |
Classes dropped on or before May 21 | 100% |
Classes dropped on or before May 30 | 75% |
Second 6-Week Session | Refund Percentage |
Classes dropped on or before July 9 | 100% |
Classes dropped on or before July 16 | 75% |
Effective Date of Withdrawal for Summer 2023 Term for Graduate Counseling ONLY
First Day of Class (Counseling ONLY) | Refund Percentage |
Classes dropped on or before May 30 | 100% |
Classes dropped on or before June 6 | 75% |
Classes dropped on or before June 13 | 50% |
Crummer Graduate School of Business
If a student withdraws or is otherwise separated from the College prior to the beginning of a term, a full refund for the term will be made, subject to the exclusions for non-refundable amounts. After a term has started, a withdrawal requires the completion of a withdrawal form to be submitted to the crummerregistrar@rollins.edu no later than 10 business days following the last date of attendance.
Eligibility for credit to the student account is measured according to the effective date of withdrawal. The effective date of withdrawal is the last day of verified class attendance or student presence on campus if the withdrawal request is made no later than 10 business days following the last date of attendance. If the student fails to submit the withdrawal form within 10 days of the last date of attendance, the effective date of withdrawal is defined as the date on which the College receives the withdrawal form. If a student withdraws or is separated from the College, a credit will be made to their account according to the following schedules.
This Refund Policy & Withdrawal Schedule does not apply in cases involving disruption, modification, or cessation of the provision of education, educational events, student life opportunities or activities, or on-campus meals or housing, due to acts of God, natural disaster, hurricane, storm, fire, infectious disease, pandemic, strikes or labor disputes or any other reason beyond the control of the College. The College may elect to cease, postpone or modify the provision of its education, educational events, student life opportunities or activities, and on-campus meals or housing with or without a reduction in tuition or fees due from the student or obligation to refund tuition or fees in whole or part that were previously paid by or on behalf of the student, at the sole discretion of the College. A change in the method of instruction, such as a transition from in-person to remote and/or virtual instruction, will not serve as grounds for a tuition refund.
Students can view their cohort's full withdrawal refund policies for their entire program on their Tuition & Program Overview documents located under Tuition Costs & Due Dates or on MyRollins https://my.rollins.edu/groups/crummer-registrar
Fall 2023 Effective Date of Withdrawal for Tuition Credit
Early Advantage MBA (EAMBA) - Tuition cost is set by term, regardless of credit hours taken. The Refund Policy for EAMBA is only applicable if the student withdraws from ALL classes unless otherwise noted. The tuition deposit, parking decal ($145), & EAMBA association fee ($100) are non-refundable. | |
Refund Policy for New EAMBA Cohort 43 ONLY - Tuition cost is set by term, regardless of credit hours taken. The refund policy for EAMBA is only applicable if the student withdraws from ALL classes unless otherwise noted. The tuition deposit, parking decal ($145), & Association Fee ($100) are non-refundable. | |
Withdrawal Date - Tuition deposit is non-refundable | Refund Percentage |
Withdrawal before 8 am on September 5 | 100% |
Students who withdraw from the EAMBA Cohort 43 program after 8 am on September 5 will be responsible for paying the MBA 500 course fee of $2,376.86 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due. | |
After MBA 500 (percentage indicates remaining tuition balance minus $2,2376.86 for MBA 500) | |
Withdrawal Date for EAMBA Cohort 43 | Refund Percentage |
Withdrawal before 8 am on September 11 | 100% |
Withdrawal before 5 pm on September 15 | 75% |
Withdrawal before 5 pm on September 22 | 50% |
Withdrawal after 5 pm on September 22 | 0% |
Refund Policy for Continuing EAMBA Cohorts | |
Withdrawal before 8 am on September 11 | 100% |
Withdrawal before 5 pm on September 15 | 75% |
Withdrawal before 5 pm on September 22 | 50% |
Withdrawal after 5 pm on September 22 | 0% |
Flex MBA (FLEX) - Tuition is charged on a per-credit-hour basis. The tuition deposit, parking decal ($145), & Association Fee ($100) are non-refundable. | |
Refund Policy for New Flex MBA 02 ONLY | |
Withdrawal Date - Tuition deposit is non-refundable | Refund Percentage |
Withdrawal before 8 am on August 23 | 100% |
Students that withdraw from the Flex MBA Cohort 02 program after 8 am on August 23 will be responsible for paying the MBA 500 course fee of $2,229 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due. | |
After MBA 500 (percentage indicates remaining tuition balance minus $2,229 for MBA 500) | |
Withdrawal Date for Flex Cohort 02 | Refund Percentage |
Withdrawal before 8 am on September 11 | 100% |
Withdrawal before 5 pm on September 15 | 75% |
Withdrawal before 5 pm on September 22 | 50% |
Withdrawal after 5 pm on September 22 | 0% |
Refund Policy for All Continuing FLEX Cohorts | |
Withdrawal before 8 am on September 11 | 100% |
Withdrawal before 5 pm on September 15 | 75% |
Withdrawal before 5 pm on September 22 | 50% |
Withdrawal after 5 pm on September 22 | 0% |
Professional MBA (PMBA) - Tuition is charged on a per-credit-hour basis | |
Refund Policy for All Continuing PMBA Cohorts | |
Withdrawal before 8 am on September 11 | 100% |
Withdrawal before 5 pm on September 15 | 75% |
Withdrawal before 5 pm on September 22 | 50% |
Withdrawal after 5 pm on September 22 | 0% |
Executive MBA (EMBA) - Tuition is charged on a per-credit-hour basis. | |
Refund Policy for All Continuing EMBA Cohorts | |
Full Term Courses | |
Withdrawal before 8 am on September 5 | 100% |
Withdrawal before 8 am on September 8 | 50% |
Withdrawal after 8 am on September 8 | 0% |
Executive Doctorate (EDBA) - Tuition is charged on a per-credit-hour basis. The tuition deposit, parking decal ($225), & Association Fee ($200) are non-refundable. | |
Refund Policy for New EDBA Cohort 11 ONLY | |
Fall A term Courses | |
Withdrawal before 8 am on August 17 | 100% |
Withdrawal after 8 am on August 17 | 75% |
Withdrawal before 8 am on September 15 | 50% |
Withdrawal after 8 am on September 15 | 0% |
Fall B Term Courses | |
Withdrawal before 8 am on October 23 | 100% |
Withdrawal before 8 am on November 10 | 50% |
Withdrawal after 8 am on November 10 | 0% |
Refund Policy for All Continuing EDBA Cohorts | |
Full Term Courses | |
Withdrawal before 8 am on September 5 | 100% |
Withdrawal before 8 am on September 15 | 50% |
Withdrawal after 8 am on September 15 | 0% |
Fall A Term Courses | |
Withdrawal before 8 am on September 5 | 100% |
Withdrawal before 8 am on September 15 | 50% |
Withdrawal after 8 am on September 15 | 0% |
Fall B Term Courses | |
Withdrawal before 8 am on October 23 | 100% |
Withdrawal before 8 am on November 10 | 50% |
Withdrawal after 8 am on November 10 | 0% |
Spring 2024 Effective Date of Withdrawal for Tuition Credit
Early Advantage MBA (EAMBA) - Tuition cost is set by term, regardless of credit hours taken. The refund policy for EAMBA is only applicable if the student withdraws from ALL classes unless otherwise noted. The tuition deposit, parking decal ($145), & Association Fee ($100) are non-refundable. | |
Refund Policy for New EAMBA Cohort 44 ONLY | |
Withdrawal Date - Tuition deposit is non-refundable | Refund Percentage |
Withdrawal before 8 am on January 3 | 100% |
Students who withdraw from the EAMBA Cohort 44 program after 8 am on January 3 will be responsible for paying the MBA 500 course fee of $2,376.86 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due. | |
After MBA 500 (percentage indicates remaining tuition balance minus $2,376.86 for MBA 500) | |
Withdrawal Date for EAMBA Cohort 44 | Refund Percentage |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 5 pm on January 12 | 75% |
Withdrawal before 5 pm on January 19 | 50% |
Withdrawal after 5 pm on January 19 | 0% |
Refund Policy for Continuing EAMBA Cohorts | |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 5 pm on January 12 | 75% |
Withdrawal before 5 pm on January 19 | 50% |
Withdrawal after 5 pm on January 19 | 0% |
Flex MBA (FLEX) - Tuition is charged on a per-credit-hour basis. The tuition deposit, parking decal ($145), & Association fee ($100) are non-refundable. | |
Refund Policy for New FLEX Cohort 03 ONLY | |
Withdrawal Date - Tuition deposit is non-refundable | Refund Percentage |
Withdrawal before 8 am on January 3 | 100% |
Students that withdraw from the Flex MBA Cohort 02 program after 8 am on January 3 will be responsible for paying the MBA 500 course fee of $2,229 plus the non-refundable fees mentioned above. Forfeiture of the initial deposit will be applied to the balance due. | |
After MBA 500 (percentage indicates remaining tuition balance minus $2,229 for MBA 500) | |
Withdrawal Date for Flex Cohort 03 | Refund Percentage |
Full Term Courses | |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 5 pm on January 12 | 75% |
Withdrawal before 5 pm on January 19 | 50% |
Withdrawal after 5 pm on January 19 | 0% |
Refund Policy for Continuing FLEX Cohorts | |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 5 pm on January 12 | 75% |
Withdrawal before 5 pm on January 19 | 50% |
Withdrawal after 5 pm on January 19 | 0% |
Professional MBA (PMBA) - Tuition is charged on a per-credit-hour basis. | |
Refund Policy for Continuing PMBA Cohorts | |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 5 pm on January 12 | 75% |
Withdrawal before 5 pm on January 19 | 50% |
Withdrawal after 5 pm on January 19 | 0% |
Executive MBA (EMBA) - Tuition is charged on a per-credit-hour basis. | |
Refund Policy for Continuing EMBA Cohorts | |
Full Term Courses | |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 8 am on January 12 | 50% |
Withdrawal after 8 am on January 12 | 0% |
Executive Doctorate (EDBA) - Tuition is charged on a per-credit-hour basis. | |
Refund Policy for Continuing EDBA Cohorts | |
Full Term Courses | |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 8 am on January 19 | 50% |
Withdrawal after 8 am on January 19 | 0% |
Spring A Term Courses | |
Withdrawal before 8 am on January 8 | 100% |
Withdrawal before 8 am on January 19 | 50% |
Withdrawal after 8 am on January 19 | 0% |
Spring B Term Courses | |
Withdrawal before 8 am on February 26 | 100% |
Withdrawal before 8 am on March 15 | 50% |
Withdrawal after 8 am on March 15 | 0% |
Campus Closure- Housing and Dining
Refund Policy for Disruption to Campus Housing/Dining Services
The College’s process to determine housing and dining plan credits in the case of campus closure is described below. This policy does not apply to short-duration emergency closures due to inclement weather.
For continuing students, credits will be applied to your student account to offset future charges or be refunded upon request. Graduating seniors will have their housing and meal credits refunded to you.
Meal Plans
Meal plan credits will be based on a pro-rated amount of unused meal plan swipes for the remaining weeks of the semester. Here is an example if there were 7 weeks remaining in a 16-week semester:
If the swipes-portion of your meal plan is $1,350, you would receive a credit of $591 (swipe cost of $1,350 X 7/16 weeks). Swipe credits will be applied to your student billing account for credit against current or future charges. Graduating seniors are eligible for a cash refund post-graduation after all outstanding charges are applied.
Additionally, all your remaining Dining Dollars will be transferred to a separate account on your R-Card that can be used for your continued time at Rollins. These funds will not expire until you separate from Rollins. Graduating seniors will have their remaining Dining Dollars credited to their student billing account if they are graduating during the period when the closure occurs (i.e. not in future semesters).
Housing
Housing credits will be based on the cost of the room you selected and the remaining weeks of the semester. Following the same example above, if you lived in a double room with a community bathroom, your credit would be $1,859 (room cost of $4,250 X 7/16 weeks). Housing credits will be applied to student billing accounts for credit against current or future charges, graduating seniors are eligible for a cash refund post-graduation after all outstanding charges are applied.
If you owe a balance to the College
If you owe a balance to the College, including any unpaid balance on a payment plan, the pro-rated housing and meal credit will be applied to the amount that is still outstanding. There is a possibility that the amount you currently owe offsets the total credit, which would result in no refund.
If you receive financial aid that covers room and board
If you received institutional aid (scholarships/grants from Rollins) in combination with other scholarships and grants that fully covers room and board (i.e. you did not pay anything out-of-pocket), you will not be eligible to receive a credit or refund as the institutional aid awarded to you will be adjusted accordingly.
If the amount of room and board was partially covered by scholarships and grants, then a pro-rated adjustment to the aid will be determined and applied to your account which would result in partial credit.
If you have questions or comments, please contact either Student Accounts Services at sas@rollins.edu or the Office of Financial Aid at finaid@rollins.edu.