Information Technology

22-25 Strategic Plan Details

We have adopted the Objective and Key Results (OKR) goal setting methodology. Each objective defined below is supported by a series of ever evolving Key Results that measure progress towards these objectives.

Objectives:

We are the first choice for business solutions to improve business outcomes
Produce our best work with confidence, clarity, competence, and transparency
Be the architects of our own team’s destiny

Objectives:

Creating repeatable, consistent, and efficient data reporting
Enabling the culture of data-informed decision making
Deepening our practice of data security
Broadening our competence in data analytics and visualization

Objectives:

Be a leader in providing inclusive, universally designed support that empowers faculty
Be a trusted and sought-after resource for the technical and pedagogical application of our tools
Be one of the smoothest-running teams on campus

Objectives:

Enable cross-team collaboration and stakeholder buy-in through transparent processes
Empower the Rollins community for a cyber secure future
Enhance value of College technology investments

Objectives:

Weave process improvement into the fabric of the IT organization
Optimize business process efficiency across all sectors of the College
Widen scope and understanding of current state business processes for future state of College’s ERP

Objectives:

Make the Help Desk the first place people want to go when they need IT help
Proactively provide the technology and training people need (so they can have unexpectedly good experiences)
Make best practices second nature (so we can exceed in our other objectives)

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