Rollins College Service Philosophy & Standards

The Office of Institutional Research strives to exercise Rollins College Code of Community Standards

Our Service Philosophy

 
Together, we inspire purposeful lives through distinctive, engaged learning and exceptional service.
 

Our Service Standards

Responsive

  • Innovative, resourceful, and timely
  • Approachable and open-minded 
  • Solution-oriented
  • Provides personalized and caring support
  • Balances individual and institutional needs

Respectful

  • Friendly, courteous, and considerate
  • Exhibits care and compassion when serving others 
  • Values different ideas and perspectives
  • Treats others with dignity

Competent

  • Thorough knowledge of department function and institutional mission
  • Effective, efficient, and reliable performance 
  • Proficient in meeting student and customer needs    
  • Able to align efforts with departmental and institutional goals 
  • Ongoing commitment to excellence, innovation, and continuous improvement

Collaborative

  • Effective at communicating within and outside immediate work groups
  • Works with others to accomplish departmental and institutional goals
  • Demonstrates teamwork across boundaries
  • Supports others in what they do
  • Keeps an eye on the big picture

Office of Institutional Research
Rollins College
1000 Holt Avenue - 2712
Winter Park, FL 32789
Warren Administration Building
407.646.2573
ir@rollins.edu