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Information Technology
22-25 Strategic Plan Details
We have adopted the Objective and Key Results (OKR) goal setting methodology. Each objective defined below is supported by a series of ever evolving Key Results that measure progress towards these objectives.
Objectives:
- We are the first choice for business solutions to improve business outcomes
- Produce our best work with confidence, clarity, competence, and transparency
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Be the architects of our own team’s destiny
Objectives:
- Creating repeatable, consistent, and efficient data reporting
- Enabling the culture of data-informed decision making
- Deepening our practice of data security
- Broadening our competence in data analytics and visualization
Objectives:
- Be a leader in providing inclusive, universally designed support that empowers faculty
- Be a trusted and sought-after resource for the technical and pedagogical application of our tools
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Be one of the smoothest-running teams on campus
Objectives:
- Enable cross-team collaboration and stakeholder buy-in through transparent processes
- Empower the Rollins community for a cyber secure future
- Enhance value of College technology investments
Objectives:
- Weave process improvement into the fabric of the IT organization
- Optimize business process efficiency across all sectors of the College
- Widen scope and understanding of current state business processes for future state of College’s ERP
Objectives:
- Make the Help Desk the first place people want to go when they need IT help
- Proactively provide the technology and training people need (so they can have unexpectedly good experiences)
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Make best practices second nature (so we can exceed in our other objectives)