Hollern Receives Gallup Award for Service Excellence

May 31, 2021

By Stephanie Rizzo ’09

The award honors the faculty or staff member who best exemplifies and models Rollins’ Service Excellence philosophy and values in their service to others.

Abby Hollern
Photo by Scott Cook.

Abby Hollern, director of Rollins’ Center for Inclusion & Campus Involvement (CICI), has been awarded the 2021 Doc Gallup Award for Service Excellence by the Rollins Service Excellence Committee. In recognition of her service, President Cornwell awarded her a Medal of Honor at the 2021 Rollins commencement ceremony.

Hollern has served the College for well over a decade, starting with a stint in student affairs before going on to lead the CICI team in 2014. Over the past seven years, she has provided guidance and support for more than 150 student organizations, overseen community resource groups, and spearheaded diversity and inclusion initiatives. Last year, she developed a curriculum for anti-racism learning groups with participation from students, staff, faculty, and administration.

Of Hollern’s work, one colleague said, “She models our service excellence competencies and supports so many across campus. I can firmly say that her passion for work, commitment to change, creativity, sense of humor, and innovation speaks to her care for students and colleagues, the service excellence pillars, and the mission of the College.”

The Doc Gallup Award for Service Excellence recognizes an individual faculty or staff member who, in the judgment of the Service Excellence Committee, best exemplifies and models Rollins’ Service Excellence philosophy and values in their service to others. The award is named in memory of Galen “Doc” Gallup, who served as Rollins’ beloved post office supervisor from 2006 to 2016. Gallup was well known for his passion, high energy, and humor in creating memorable service experiences for those he served. Although Gallup lost his battle with cancer in early 2020, the memory of his good nature and special approach to serving others will continue to be a source of inspiration for those whose lives he touched.

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