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Your Guide to Virtual Learning

Rollins faculty and staff have been working around the clock to ensure that we can deliver a Rollins education remotely through combining the latest technologies with evidence-based teaching methods. Here are all the resources available to you as we navigate this transition to distance learning.


Email, our central, one-stop source for any questions you may have. Whether it’s an academic need, a student support issue, or a COVID-19-specific question, a Rollins staff member will read your message and respond promptly with assistance.

The best professors in the South will lead real-time classes using WebEx and Canvas Conferences, which are already available for each course during an ordinary semester. Fortunately, you’ve already established face-to-face relationships and connections during the first two months of the semester, so you’ll just be picking up where you left off before spring break, only virtually.

Your academic advisor and professors should have reached out to you in advance of classes resuming with instructions and advice. Most of your faculty will have posted their URLs on your class Canvas site, and many include it in their email signatures. 

You can join class via a computer, smartphone, or tablet. For a mobile device, install the Cisco WebEx Meetings app.

When it’s time for your virtual class, wherever you are, simply paste your instructor’s URL into your browser and connect. Check the buttons at the bottom, and click on both the microphone to mute and the video to turn it on. Remember to unmute when you want to join the conversation.

You can set up your own personal WebEx room, which will allow you to stay connected with each other, set up study groups, work with your fellow students, or simply chat and catch up virtually. 

To launch your own room, log onto WebEx on your laptop or via the mobile app. Next, locate the URL for your personal meeting room, which is located above the “Start Meeting” button. This is the link you will share with others to access the meeting.  

In addition, Rollins is providing all full-time students access to the Adobe Creative Cloud software. Here are the instructions to authorize and install the suite.

You’ll still meet one-on-one with your faculty advisor—only now advising appointments will take place via WebEx or over the phone rather than in person. Rollins’ Academic Advising website includes comprehensive resources including curricular requirements, planning documents, and co-curricular opportunities.

Should you need assistance with hardware or software as you adjust to new ways of using online tools, contact or call 407-628-6363. A help desk professional will help you individually.

The Office of the Registrar has added to its registration page a new FAQ related to Spring 2020 registration for College of Liberal Arts students.

Before registering for classes, you should make an appointment with your faculty advisor to review your academic goals and schedule for the future virtually via WebEx or on the phone. The advisor hold on your registration will not be lifted unless you have consulted with your faculty advisor. For assistance, email your advisor.

It will also be helpful to familiarize yourself with the course offerings in the Schedule of Classes and to plan ahead of your time ticket opening. DegreeWorks (found in FoxLink) is also an excellent resource to assist you in selecting courses that will progress you toward graduation.

The Olin Library is ready to show the instructional world what it can do remotely.

As we transition to virtual instruction, the majority of Olin’s collections are already online, and the library will be providing online services, including appointments with library faculty in support of your work.

Follow this link to find the catalog search box, research guides, “Your Librarian” pages, the chat widget, and the A-Z list of databases. If you have trouble accessing collections online from off-campus, go to this link for help. The library’s electronic collections are robust: 96 databases, more than 245,000 books, 113,423 audiovisuals, and nearly 158,000 serials.

Rollins’ librarians are ready to meet via WebEx, phone, and email. Please email your librarian for an appointment. Consult the Follow the Your Librarian pages for a list of the library liaisons per discipline and to find their WebEx URLs. For questions about materials on reserve, please email

Borrowing materials via Interlibrary Loan will still continue. Make requests as usual through the library’s online catalog.

There is now a link to Olin Library’s key resources in every Canvas course, described as “Olin Library Resources,” and the library offers a subject guide with links to current COVID-19 information.

A staff of 40 peer mentors will be providing all-virtual, synchronous tutoring and writing services starting this week. The new Virtual Tutoring page offers more information, and our tutors are excited to start meeting with students via WebEx.

Student Health Services will provide limited telehealth services to students, including prescription refills and basic health-care consultations. Please call 407-628-6340 to schedule, or email

During this time, while Rollins Counseling and Psychological Services will not be able to provide routine therapy, we will be providing virtual consultations and case management services. The main goal is to check in on students and help them identify coping strategies, resources, and next steps. We will also work with students to assist them in finding a provider in their current location as well as other online or phone-based services.

Psychotherapy groups and workshops are temporarily suspended, and our goal is to begin offering workshops via WebEx in the coming weeks.

Students will continue to have access to Well Connect phone service (833-848-1761) for after-hours counseling services and mental health support. They’ll also have access to Well Track, an online interactive self-help therapy suite of online tools and courses that uses aspects of Cognitive Behavior Therapy to help students identify, understand, and address issues they are having. The Wellness Center is also working to develop an online workshop or video that students will be able to access in addition to other self-help apps.

Programming such as online workshops and resources pertaining to relevant mental health topics will be available to the Rollins community in the near future. Please check the Wellness Center website or the Rollins Wellness Instagram page for ongoing updates.

From one-on-one advising appointments and resume help to connecting with prospective employers and virtual events, you’ll be able to access all of CCLP’s services and resources remotely. Review this FAQ page for the full suite of information.

Even though the mode of learning may be changing, students’ academic accommodations are still in effect. The Accessibility Services team reached out to students and faculty on March 13 about specific accommodations, and they’re ready to assist with the transition to virtual, synchronous learning. The Office of Accessibility Services is available Monday through Friday from 9 a.m. to 5 p.m. at or by phone at 407-975-6463.

Student Account Services remains committed to supporting students. Please reach out to our office if you need assistance with understanding your payment options at or 407-646-2252.

It’s important to come together in virtual spaces beyond the classroom. Impromptu social media groups, hashtags, and chat rooms will be important as we connect with each other during this time of virtual learning. Check out #RollinsLife hashtag on Instagram for info and updates.

It goes without saying that the safety and health of all members of the Rollins community is of paramount concern. Rollins’ COVID-19 Response Team continues to meet daily and update Rollins’ Emergency Management page regularly with current news, FAQs, external resources, and emergency plans and procedures for the campus community. The emergency site features this section for students.

A limited number of staff providing critical, in-person support roles continue to work on campus, including to help make housing and meals available to a small group of students.

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