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Student Account Services

Housing and Dining Credits due to COVID-19

The College will utilize the following process described below to determine housing and meal credits due to the disruption from the COVID-19 pandemic. You will have two choices, and we are happy to honor either. You may leave your credits on your account to be applied to offset future charges when you return, or we will issue you a refund. 

Meal Plans

Meal plan credits will be based on a pro-rated amount of unused meal plan swipes for the remaining 7 weeks of the 16 week semester. For example, if the swipes-portion of your meal plan is $1,350, you would receive a credit of $591 (swipe cost of $1,350 X 7/16 weeks).

Additionally, all of your remaining Dining Dollars will be transferred to a separate account your RCard that can be used for your continued time at Rollins. These funds will not expire until you separate from Rollins. Graduating seniors will have their remaining Dining Dollars credited to their student billing account.

Housing

Housing credits will be based on the cost of the room you selected and the remaining 7 weeks of the semester. For example, if you lived in a double room with community bathroom, your credit would be $1,859 (room cost of $4,250 X 7/16 weeks).

If you owe a balance to the College

If you currently owe the College funds, including any unpaid balance on a payment plan, we will apply the pro-rated housing and meal credit to the amount that is still outstanding. There is a possibility that the amount you currently owe offsets the total credit, which would result in no refund.

If you receive financial aid that covers room and board

If you received institutional aid (scholarships/grants from Rollins) in combination with other scholarships and grants that fully covers room and board (i.e. you did not pay anything out-of-pocket), you will not be eligible to receive a refund as the institutional aid awarded to you will be adjusted accordingly. If the full amount of room and board was not covered by scholarships and grants, then a pro-rated adjustment to the aid will be determined and applied to your account which would result in a partial credit.

The College will issue all credits to student accounts by March 31, 2020. The final meal and/or housing credits may be left on your student billing account to offset future charges or it can be refunded to you by completing a refund request form.

If you have questions or comments, please contact either Student Accounts Services at sas@rollins.edu or the Office of Financial Aid at finaid@rollins.edu.

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Student Account Services

Mailing Address
1000 Holt Ave. – 2716
Winter Park, FL 32789
T.407-646-2252

Physical Location
Carnegie Hall
View on Campus Map

T. 407.646.2252
F. 407.975.6497
sas@rollins.edu

Hours of Operations 
In-person hours:
Monday and Thursday
8:30 a.m. - 12:00 p.m. (noon)

Telephone & Email
Monday - Friday
8:30 a.m. - 4:30 p.m.