Information Technology

User Services

Joe Spina

Joe Spina

Senior Director of IT Operations & Support

Oversees Help Desk and Desktop Support, Event and Classroom Technology Support, Computer Imaging and Deployment, and the Rollins Campus Computer Labs.

Jon Schmedinghoff

Jon Schmedinghoff

Client Services Manager

Jon provides hardware, software and network support to Rollins College students, faculty and staff.

Travis Ray

Travis Ray

Senior Technical Support Specialist

Responsible for the monitoring and troubleshooting of Rollins College computer network systems. Oversees I.T. student assistants and call ticketing system. Additional duties include faculty, staff and student help desk support.

Rob Pfluger

Rob Pfluger

Technical Support Specialist

Maintains staff, faculty and students' computer equipment. Provides phone support for the college campus.

Rob Worth

Rob Worth

Senior Technical Support Specialist

Supports faculty and staff use of high-tech classrooms, Special Events A/V, and Mediasite. Assist Crestron and Crestron RoomView programmer. Install A/V and Crestron control systems in high-tech classrooms. Liaison between Classroom Technology and Network teams.

Son Nguyen

Son Nguyen

Technical Support Specialist

Son provides hardware, software and network support to Rollins College students, faculty and staff. He also assists student and faculty with any multimedia-related issues, from video editing to Photoshop.

Will Bailey

Will Bailey

Technical Support Specialist

Will provides hardware, software and network support to Rollins College students, faculty and staff. Liaison between Help Desk and Network teams and actively involved with LogRhythm support. Currently studying towards his CCNA.

Betsey Shutts

Betsey Shutts

Technical Support Specialist

Betsey provides hardware, software and network support to Rollins College students, faculty and staff.