Evening Undergraduate Degree in Health Services Management and Leadership (HSL)

According to the Bureau of Labor Statistics, the need for medical and health service managers will grow 22% between 2010 and 2020. Get a jump on the competition with a degree in this field from Rollins College.

overview

Health Services Management and Leadership Undergraduate Major and Minor (Effective Fall 2018)

The growth in health services manager employment can be attributed to the aging population of the United States. Health care and services organizations will need managers to: ensure patients receive affordable and quality care, manage regulatory compliance, train and develop their employees, market their facilities, and supervise health information technology. Employment for health service administration professionals is increasing between 2012 and 2022 approximately 25%, which is much faster than average, according to the U.S. Bureau of Labor Statistics. This is especially true for the state of Florida which has one of the oldest demographics in the country. This revised undergraduate major has several core courses that reflect the current skills sets needed to succeed in the health services industry. The major consists of twelves courses such as health informatics, health marketing, health management, organizational behavior and leadership, psychology, health systems and health law which will provide a student with a foundation of knowledge to succeed in the health services industry. A major requirement is the completion of an internship which consists of working at a health services organization in Central Florida. This experiential experience is an excellent opportunity to apply the course materials to the industry. Rollins has developed several relationships with hospitals and other health services organizations for student placement.

Health services management professionals can work in health care organizations including: long-term care facilities, health insurance companies, private physicians' practices, medical centers and hospitals, pharmaceutical companies' retail sales divisions In addition to healthcare organizations, these professionals can also work in the following: emergency services, physician recruitment and information management services.

curriculum

HEALTH SERVICES MANAGEMENT AND LEADERSHIP UNDERGRADUATE PROGRAM (Major, Minor) (Formerly Healthcare Management undergraduate program) Effective Fall 2018

Grounded in the liberal arts tradition of critical thinking, problem-solving and interdisciplinarity,  the Health Services Management and Leadership undergraduate major is designed for Rollins graduates to be competitively educated and trained to function as entry health services managers and leaders. This major can be applicable to many areas of the health services industry including for-profit and non-profit health organizations, government health organizations and clinical services organizations such as hospitals and outpatient facilities. The curriculum is also designed to provide a foundation for graduate degrees such as the Master of Liberal Studies, Master of Health Services Administration, Master of Public Health, the Master of Applied Behavior Analysis and Clinical Sciences, Master of Health Counseling, Master of Business Administration and Master of Human Resource Management as well as other graduate programs that can be applied to the health services industry.  Majors must complete ten (10) required core courses.  They must also select an additional two major electives, one each from Groups A and B options. This undergraduate major contributes to the Mission of Rollins by empowering graduates to be responsible leaders,  have productive careers and meaningful lives.  The minor (6 courses) consists of two required courses, and four courses selected from several different disciplines.

Requirements for the Major (12 courses 10 core, 2 electives)

  • PSY 101 Introduction to Psychology
  • HSL 135 U.S. Health Law
  • HSL 220 Healthcare Systems
  • HSL 300 Health Informatics and Quality Control
  • HSL 315 Health Services Management, Organizational Behavior, and Leadership
  • HSL 325 Human Resources in Health Services Management
  • HSL 335 Health Services Marketing (Cross Listed Elective with Social Innovation Major)
  • HSL 355 Health Services Budgeting
  • HSL 397 Health Services Management Practicum
  • HSL 400 Health Strategic Management and Leadership

Group A

  • ANT 306 Medicine and Culture  (C gen ed)
  • ENV 189 Environmental Crisis in Cultural Context
  • GBH 200 Intro to Public Health 
  • HSL 215 Special Topics
  • MUS 227 Songwriting
  • PHI 290 Medical Ethics
  • POL 363 American Social Policy
  • PSY 316 Ethics
  • PSYCH 304 Statistics & Decision Making

Group B

  • COM 240 Intercultural Communication
  • COM 325 Communication Campaigns
  • COM 336 Communication Across Lifespan
  • COM 355 Global Health
  • COM 330 Health Communication
  • COM 340 Health Policy and Advocacy
  • COM 203 Communication Ethics

Revised Health Services Management and Leadership Minor Requirements (6 courses) 

Core courses:

  • PSY 101 Introduction to Psychology
  • HSL 220 Healthcare Systems

Four elective courses from the courses listed below (two courses must be at the 300 level). Additional courses may be substituted if approved by the Program Director of the Health Services Management and Leadership Program. 

  • ANT 306 Medicine and Culture  (C gen ed)
  • BUS 230 Financial and Managerial Accounting
  • BUS 245 International Organizational Behavior
  • COM 240 Intercultural Communication
  • COM 203 Communication Ethics
  • COM 325 Health Communication
  • COM 336 Communication Across Lifespan
  • COM 340 Health Policy and Advocacy
  • COM 355 Global Health
  • ENV 189 Environmental Crisis in Cultural Context
  • GBH 100 Intro to Public Health
  • HSL 135 U.S. Health Law
  • HSL 215 Special Topics
  • HSL 300 Health Informatics and Quality Control
  • HSL 315 Health Services Management, Organizational Behavior, and Leadership
  • HSL 335  Health Services Marketing
  • MUS 227 Songwriting
  • PHI 290 Medical Ethics
  • POL 363 American Social Policy
  • PSY 304 Statistics & Decision Making
  • PSY 316 Ethics

meet the faculty

Nancy Niles

Nancy J. Niles

Associate Professor
Department Chair
nniles@rollins.edu

M.P.H. Tulane University 
Ph.D. University of Illinois 
M.S. University of Maryland 
M.B.A. University of Maryland

Nancy J. Niles is the Chair of the Health Professions department and Program Director for the undergraduate health care management major. She teaches both graduate and undergraduate health related courses.  Prior to her arrival at Rollins, she taught in two undergraduate business schools located in small liberal arts colleges.  Her related work experience includes a directorship of a multi million dollar New York State health program,  and a  consultant for small businesses. She was also a Peace Corps volunteer for two tours in Senegal, West Africa where she managed health and business projects. During her second Peace Corps tour, she was appointed to manage an economic development project for the U.S. Ambassador. 

Her research areas of interest include medical and business ethics, strategic planning, social media health care marketing and the the impact of health policy on organizations. She really enjoys writing textbooks. She believes that we are never too old to learn and loves teaching  students of all ages.  

health services management and leadership mission

The Healthcare Management major was redesigned in 2018 to reflect the dynamism of the health services industry. It was renamed "Health Services Management and Leadership" major. This expands the focus of the major to aspects of the health industry beyond direct health care. Compliance with the Rollins mission is assessed using the following learning outcomes: financial literacy, ethical reasoning, critical thinking and team work. 

Global Citizenship
Health is a global social issue.  Lack of access to quality health care is a worldwide social injustice. In this major you will have the opportunity to analyze international health data sets and compare different health systems globally from both a legal and ethical perspective. 

Responsible Leadership
You will study the skills necessary to insure the financial solvency of health care companies, a key for responsible leadership. You will learn about the importance of ethical behavior, critical to achieving all of the components of the College mission including responsible leadership. You will also process information to make informed decisions, central to thinking critically and leading responsibly

Productive Careers
Health services is about providing quality services in a teamwork context. You will have the opportunity to perform internships at health services facilities to facilitate your understanding of the health system. 

The program includes a community engagement core course that provides an opportunity for you to collaborate with a community health organization by developing social marketing courses to reduce tobacco use in central Florida. Most recently, students developed an app for users to locate tobacco-free restaurants in the local area. 

Meaningful Lives
Students have worked at several health facilities throughout Central Florida and have stated that they felt they had made an impact on other people's lives, emphasizing the College’s goal of helping you to live a meaningful life. 

get in touch with us

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