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Endeavor Foundation Center for Faculty Development

COACHE Faculty Satisfaction Survey

From February 13 to April 10, 2020, Rollins College administered the Collaborative on Academic Careers in Higher Education (COACHE) Faculty Job Satisfaction Survey.   Survey results will allow us to systematically collect faculty perspectives on their work experiences at Rollins and inform the next phase of strategic planning.

For the report on our results and the next steps in the process, visit the COACHE Results Sharepoint site.  

Project Leaders & Faculty Advisory Group

Project Leaders Faculty Advisors
  • Susan Singer 
  • Meghal Parikh 
  • Nancy Chick 
Role: to coordinate and communicate the survey process; to ensure the results are central to strategic planning and faculty development initiatives, and are used to improve the faculty experience at Rollins
  • Victoria Brown 
  • Marianne DiQuattro 
  • Serina Haddad 
  • Jonathan Harwell 
  • Lee Lines 
  • Jenny Queen 
  • Samuel Sanabria 
  • Li Wei 
  • Keith Whittingham 
Role:  to help communicate the value of the survey to faculty colleagues; to ensure that survey findings are shared and lead to appropriate actions



Have questions?  Let us know, and we'll add and answer them.

See the FAQ for Faculty from COACHE for more. 

What is COACHE?

COACHE is The Collaborative on Academic Careers in Higher Education, a research-practice partnership based in the Harvard Graduate School of Education. COACHE studies the work lives of faculty with a focus on actionable data to support academic administrators. Studies are conducted in partnership with college and university leaders (both faculty and administrative) with an emphasis on using the data collected to improve the academic workplace.

What does the survey ask?

The COACHE survey asks faculty about their satisfaction with following:

  • teaching, research, and service (ie, time, sense of balance, support / resources, interdisciplinary / collaborative work, advising, faculty mentoring),
  • tenure and promotion (ie, culture, clarity of expectations, plans for applying for promotion)
  • institutional governance and leadership (ie, mission / priorities, communication & action, satisfaction with specific leaders, shared governance & faculty voice, recognition & appreciation),
  • departments (ie, engagement, interactions & satisfaction with colleagues),
  • work-life balance,
  • recruitment & retention (ie, outside searches & offers, plans & priorities for retention), and
  • overall satisfaction with the institution, your department, and the job. 

How long does the survey take? Do we have to complete it in one sitting?

It should take approximately 25 minutes to complete the survey.  You may do it in one sitting--or you can save and restart where you left off, or restart from the beginning.

Who will see the survey responses?

Meghal Parikh (Rollins College’s Director of Institutional Analytics and designated Data Administrator, who acts as an honest broker of sensitive personnel data swearing responsibility for protecting the identities of respondents) is the only person at Rollins who will have access to the disaggregated data, which will come in a de-identified unit record data file (SPSS format).

Everyone else will see only high-level reports.

How can we be assured that our individual responses won't be identifiable by campus colleagues?

Meghal Parikh is preparing an explanation and example of the reporting, so you can see the level of detail that will (and won't) be released to campus. 

In addition, most questions (if not all) allow the participant to choose “not applicable” or “prefer not to answer."

How will the results be used?

Survey results will be used to help Rollins document and understand the issues important to faculty, such as the following: 

  • how faculty at different career stages experience academic work life at Rollins College,
  • how their experiences compare to those of faculty at peer institutions,
  • whether experiences differ by rank, tenure status, discipline, gender, or race/ethnicity, and
  • what policies or practices are associated with high levels of faculty satisfaction.

Survey results will also be used to act based on the findings. Some issues that emerge may be dealt with swiftly, while others will become opportunities for broad involvement in designing collaborative solutions. 

In what form will the campus receive the results?

COACHE delivers the results in two formats.

  • A summary PDF report looks at high level results and global questions.
  • A full digital report disaggregates results by race, gender, rank, tenure status, and discipline.

What's the timeline for the survey administration, reporting, and action?

The timeline is illustrated in the graphic below.

COACHE Timeline

How will we know when changes have been made as a result of the survey feedback?

The Leadership Team will be sharing regular updates on post-survey responses and progress. Action Groups and relevant others will be tasked with leading responses to survey and will keep the Leadership Team updated on processes, recommendations, and accomplishments. 

Faculty Advisors were selected in part to ensure the consistency and clarity of these communications.