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Accessibility Services

Testing Center Operations

In the Office of Accessibility Services, we collaborate with both students with exam accommodations and their faculty to ensure equity in our testing center operations. Learn more specific information about testing procedures below!

Our database for everything you’ll need regarding Accessibility Services is on Accommodate. When you log into Accommodate you will see a button on the left that says “Testing Room” (as long as your letters have been sent for the semester through your Welcome Meeting or a semester request). You can schedule your exams by clicking it and selecting “New Booking Request”. From there, select the course code for the exam you need to take. Next, select the date you need to take your exam and then scroll down to “Refine Results” and on the right choose a room for the time you need to take the test. A box will then pop up and ask you to fill in some information about the exam. Hit submit! Once your professor views and approves this information you will receive an email stating their approval.

Our office has a policy in place that a student must schedule their exams 72-hours before the projected exam time. We have established this so our office and professors have enough time to get the necessary information needed to proctor the exam. However, if a student is unable to schedule their test in time we can offer an exception. In order for us to process the exception, we will ask for the necessary information regarding the test and as an exchange we will need the student to schedule the rest of their exams for all of their classes for the remainder of the semester. Once we see their exam requests come through we can process the exception. We ask that students do this to ensure the 72-hour rule is upheld for the rest of their exams.

The student will come to our testing center (1st floor - Olin Library) 5-10 minutes before their exam. They will give their name to the front desk and the person helping them will get their test and tell them what items they are allowed in the testing room. They will then tell the student to put their belongings in the designated cubbies and will ask to see that all electronics (phone, music earbuds, smart watches, etc) are placed with their belongings. The student will then be led to their assigned testing room to take their test. When the student is finished testing they will gather their materials from the testing room and return the test to the front desk. At this point, the testing appointment is finished and the student can gather their belongings on their way out.

A distraction-reduced exam space is a designated area for you to take your exam where it is quieter and easier to focus without the interruptions of a normal classroom environment. In our space we have 9 private testing rooms and an overflow area with cubicles that have privacy shields. We also provide sound machines and ear plugs to ensure a distraction-reduced testing experience. 

During finals, students may not be testing in a private room due to the amount of students testing at one time. The largest testing room we utilize during finals week holds up to 8 students. We provide all of the same provisions (sound machines, ear plugs, room set up) to ensure a distraction-reduced space.  

If you arrive late for your exam, your end time will still be your originally scheduled end time. This emulates the classroom experience if you were to come late to class for an exam.

This information is determined from the correspondence our office has with your professor regarding the test. The professor will specify what (if anything) is permitted in the testing room and the student will either be given the items by our office (i.e., calculator, computer, etc) or will know beforehand to bring them.

Unfortunately, no. Our testing center only has capacity to serve students with approved exam accommodations. If this does not apply to a student, they must coordinate exams with their professors separately.

Final exam scheduling works similarly to the process of scheduling any other test. About a month before the start of finals week, we will open up the dates to allow students to schedule their final exams. Since the standard amount of time for exams per the final exam schedule is 2 hours, students with exam accommodations will receive 2, 3, or 4 hours for their finals, depending on their approved accommodation. When scheduling a final, there will also be more options when it comes to testing rooms. On the day and time of the final, the student will go straight to the designated room that they scheduled for their final.

Once a student completes their initial meeting with our offices, we will send you their accommodation letter in an email. If the student has had accommodations with us before, they will do their “Semester Request” and we will send you their accommodation letter via email once it has been completed.

If your student missed their exam because of their disability we can absolutely proctor their make-up exam, but we are unable to provide an exam space for students who are not affiliated with our office.

As a professor, you are welcome to send information about a student or an exam but you cannot schedule an exam for the student. We believe this is the student’s responsibility and should be taken care of by them!

Professors can choose to either email the exam to proctoring@rollins.edu or deliver the exam in person. Depending on the specifications of the Professor, we will either electronically scan the exam and send it back as a PDF or we will file it and notify the professor that it is ready for pick-up.

If the exam is being proctored using an online testing format (canvas, myLab, etc), we will ask that you specify this once a student has requested to take it in our testing center. Generally, we will provide students a computer to take the online exam to ensure no notes are used unless you have specified otherwise.

We have developed operational procedures in collaboration with the Academic Deans to maintain test integrity in line with the Academic Honor Code. In the testing center, we do rounds every 30 minutes to check on our students. We have them leave their belongings with us and make sure each student empties their pockets of all electronics and notes before starting their exam so that all they are bringing into the testing room is what has been approved by the professor. We do our best to create the same amount of watchfulness as a student would experience in a classroom while still providing their accommodations.

Our office is happy to email, call, and text in order to communicate a question a student may have for you. In the past, we have found that emailing and texting is the easiest way to contact professors since class is usually in session at the time of a question.

Final exams are similar to how a student would schedule a test throughout the rest of the semester. The professor will receive an email with the final exam request information. In response, we ask that you let us know if it is approved or denied. 
  • If Approved: Include the information necessary to proctor the exam and what items they are allowed to bring into the exam with them
  • If Denied: Include the details that need to be adjusted in order for us to communicate the date or time change with the student

As the test approaches, the professor will send their exam for all the students who have been approved by emailing or hand-delivering the final exam. We then file, organize, proctor and re-collect the exam. Once the final is complete, we will deliver it to the professor by their preferred return method.