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Accessibility Services

Accommodations for Outside of the Classroom

Housing Accommodations

Purpose and Definition

This policy outlines the Rollins College policy pertaining to Housing Accommodations based on a qualifying disability. Rollins College Office of Residential Life & Explorations and the Accessibility Services Office are committed to achieving equitable access and do not discriminate against persons with disabilities. This policy derives from the College's commitment to non-discrimination for all persons in employment, access to facilities, student programs, activities and services and addresses reasonable accommodations. These accommodations will be provided within the basic guidelines to follow, with the understanding that students with disabilities may require unique housing accommodations and these needs will be assessed on a case-by-case basis. 

This policy is in accordance with the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990 (As Amended), and The Fair Housing Act of 1968 (42 U.S. Code § 3604).  Rollins must provide reasonable accommodations to students with disabilities that will ensure such access.

The definition of a “person with a disability” as defined by Sec. 12102 of the ADA is as follows:

The term "disability" means, with respect to an individual with

(A) a physical or mental impairment that substantially limits one or more major life activities of such individual;

(B) a record of such an impairment; or

(C) being regarded as having such an impairment.

Evaluation of Housing Requests Based on Medical, Psychological or Disability Related Needs

Housing assignments and the residential learning environment are integral parts of Rollins College programs. We evaluate all requests for need-based housing assignments carefully. When a student is assigned to a single room as a disability-related accommodation, the student will be charged for a double room in the residence hall in which the student is assigned. Below is a summary of the factors considered when evaluating housing requests.

Severity of the Condition

1. Is the impact of the condition life threatening if the request is not met?
2. Is there a negative health impact that may be permanent if the request is not met?
3. Is the request an integral component of a treatment plan for the condition in question?
4. What is the likely impact on academic performance if the request is not met?
5. What is the likely impact on social development if the request is not met?
6. What is the likely impact on the student's level of comfort if the request is not met?

Timing of the Request
1. Was the request made with initial housing request?
2. Was the request made before the deadline for housing requests for the semester in question?
3. Was the request made as soon as possible after identifying the need? (Based on date of diagnosis, receipt of housing assignment, change in status, etc.)

Feasibility and Availability
1. Is space available that meets the student's needs?
2. Can space be adapted to provide the requested configuration without creating a safety hazard (electrical load, emergency egress, etc.)?
3. Are there other effective methods or housing configurations that would achieve similar benefits as the requested configuration?
4. How does meeting this request impact housing commitments to other students?


To accurately and equitably evaluate requests for a disability-related accommodation, Rollins College will need proper documentation by a licensed professional health care provider who is qualified to diagnose the disability.  The documentation must consist of a comprehensive, typed report that states a specific, current diagnosis, describes the diagnostic criteria and/or test used, and reflect the student’s present level of functioning in the major life activity affected by the disability.  In order to avoid delays in the process, students should submit documentation in English. Documentation supporting a request will be reviewed by and held in the Office of Accessibility Services. All information is considered confidential.

Documentation should be updated and submitted yearly. The following information must be included:

  1. Documentation of the physical or mental limitation that is the basis of the request and the expected duration of the limitation;
  2. A clear description of the desired housing configuration;
  3. An explanation of how the request relates to the impact of the condition;
  4. An indication of the level of need for the recommended configuration (and the consequences of not receiving);
  5. Possible alternatives if the recommended configuration is not possible.

Timeliness of Requests:

In order to be considered for reasonable housing accommodations, students must supply the above information via the Housing Accommodation Medical Provider Form to the Office of Accessibility Services by the deadline set by Residential Life and Explorations. These dates will be updated annually and communicated to all students both through email and on the department’s website. Housing accommodation requests made after the communicated deadlines will be evaluated on a case-by-case basis, and are dependent upon availability and reasonableness of the request.

In order to be considered for reasonable housing accommodations, students must supply the above information to the Office of Accessibility Services by the following dates.

Returning Students for Fall 2022: March 18, 2022
Incoming Students for Fall 2022: June 1, 2022
Incoming Students for Spring 2023: December 1, 2022 *Note: Space is limited for spring requests

Availability of Resources:

If reasonable housing accommodations that have been approved through this process cannot be immediately satisfied due to capacity/facility design/availability/etc., the Office of Residential Life & Explorations will prioritize this request before handling other non-ADA-related requests of the same nature. 

Distraction-reduced Housing Requests: The learning environment and residential living are central to the Rollins College experience. It should be noted that living within the community and learning to share space and be considerate of others is part of that learning experience. Requests for single rooms (as an accommodation) based solely on a desire to have a "quiet, undisturbed place to study" will be granted only in unusual circumstances. By virtue of the shared facilities, resources, and number of people living under one roof, it is not logical to assume that having a private room would provide for such quiet, distraction-free space to any appreciable degree beyond living in a standard double room.

Appeal Process:

If a student with a documented disability believes that he/she has not be provided with reasonable housing accommodation, the student should direct the concern to the Director of Residential Life & Explorations. The student must provide, in writing, the nature of the concern and any other relevant information.

Meal Plan Accommodations

Rollins College has a variety of healthy dining options provided by Sodexo that meet the nutritional needs of most students. However, if specific dietary requirements, allergies, intolerances, or health conditions exist, meal plan accommodations may be requested through Accessibility Services. All students requesting a meal plan accommodation must follow the process outlined below:

  1. Student will meet with Accessibility Services staff and submit relevant medical documentation
  2. A meeting will be scheduled with the Sodexo manager and the student to discuss dining options and concerns. The student will have the opportunity to tour the kitchen facilities and learn about food sources and production on campus.
  3. Recommendations from the Sodexo manager will be made, and the meal plan accommodation committee will meet to review the request and make a final decision.

The meal plan accommodation decision will be communicated to the student in a timely manner. If the student wishes to appeal this decision, they may follow the appeal process outlined here.

Emotional Support Animals

ESA requests are currently being accepted for Fall semester, 2022.

Students living on campus must contact the Office of Accessibility Services to be approved for an accommodation to have an emotional support animal live with them in campus housing prior to bringing that animal into campus housing.


Before deciding whether to submit a request for an ESA, please carefully consider the following factors related to having an ESA in residence:

  • Only students with substantially limiting mental health disabilities are eligible for ESAs. Medical documentation will be required.
  • ESAs that are allowed in college housing may be a dog, cat, rabbit, hamster, gerbil, fish, turtle, or other small, domesticated animal that is traditionally kept in the home for pleasure.
  • Students requesting an ESA must communicate with any students that will be directly living with them in the assigned living space (room, suite, apartment, etc.) about having an ESA and obtain the agreement of those students to have the ESA in the living space.
  • The age of any dog approved as an ESA must be at least one year, and the age of any cat must be at least 6 months. Dogs and cats must be fully vaccinated and spayed/neutered.
  • ESAs cannot be left alone or with any other student overnight in college housing and must be caged or crated during the day when the owner is not present. ESAs are not permitted in any other indoor spaces on campus other than the owner’s assigned room.
  • Animals in residence require a significant amount of attention and care; before proceeding, please carefully consider your responsibilities as a student and other campus obligations (sports, activities, work, etc.) to determine whether or not you can provide adequate care and attention to your ESA.

To make a request for an emotional support animal:

  1. The student submits the Accommodation Request (FoxLink > Student Life Tab > Accommodation Request form). If the student is already registered with the Office of Accessibility Services, they complete a supplemental request through their established account in Accommodate.
  2. The student must communicate with any students that will be directly living with them in the assigned living space (room, suite, apartment, etc.) about having an ESA. Accessibility Services and/or Residence Life and Explorations reserves the right to verify that all parties have consented to the presence of the animal. If a student who is sharing the assigned living space does not wish to live with an ESA, Residence Life and Explorations may coordinate new housing assignments, as needed, to accommodate the student with the ESA and the student(s) who do not wish to live with an ESA.
  3. The student will meet with a representative from the Office of Accessibility Services to review the policy, discuss their request, and complete the Acknowledgement and Release of Information Consent form. Meetings are currently being schedule to take place virtually between June 3th-July 29th.

The ESA request process is conducted before the start of each new semester. Mid-semester requests will be considered on a case-by-case basis and are not guaranteed to be approved for the immediate semester.

An approval for an emotional support animal does not automatically approve students for a housing accommodation, such as a single room. A separate request and documentation is needed in regards to any medical housing accommodation request.



Campus Safety Escort List

Students with chronic health conditions or temporary conditions, such as a broken leg, can request to be added to the Campus Safety Escort List. If approved to be added to the escort list, students can call Campus Safety to request a ride from one campus building to another.

To initiate this request, students should contact us at (407)975-6463. Documentation may be required depending on the nature of the request. 

For students approved for this accommodation, please keep in mind that there may be circumstances that will extend your wait time. Campus Safety’s number one priority is ensuring our campus community is safe which may mean that at the time you are calling for an escort, officers may be responding to other incidents. When possible, call 15-30 minutes prior to needing the escort to ensure you get to your destination on time.