Make a Referral to CAPS

Make a Referral to CAPS

Counseling and Psychological Services (CAPS) at Rollins College recognizes that the college years are transitional years not just for students but also for their parents and family members. This transition, while an exciting and eventful time in each person's life, might create stress and unwelcome challenges. Below are a few resources that may prove helpful.

Support your student

As your student moves through his or her college years, you will inevitably witness physical, emotional, intellectual, social and even spiritual changes. Although sometimes difficult to understand or appreciate, these developmental changes are part and parcel of the movement into adulthood. In many instances, a young person requires assistance in understanding or working through these life changes. During the college years, the entire family goes through a transitional period. Counselors at CAPS can be of help.



Students may schedule an appointment with a counselor by calling our office at 407-628-6340 or visiting us at the Rollins Wellness Center at 118 W. Fairbanks Avenue. Students can usually meet with a counselor within the week, but if the student is in crisis, we ensure a counselor is available to meet with the student almost immediately.

Counselors are also available after-hours for crisis situations by calling Campus Security at 407-646-2999 or by contacting your RA, Hall Director or Hall Manager.

Consultation with Parents/Family Members

Knowing how or when to intervene when your student is experiencing distress is a difficult decision. You are welcome to call CAPS for guidance on ways to assist your student. Depending on the situation, our executive assistant will connect you with a counselor immediately or will have a counselor return your call as soon as possible. It is important to remember that professional counselors are ethically and legally bound by confidentiality laws and cannot reveal information to you without appropriate releases having been signed by the student.

Confidentiality and Parents/Family Members

While we welcome questions from parents/family members, we cannot share information unless appropriate releases have been signed. We appreciate the fact that parents often worry about their students who are away at college and want to know how counseling is progressing. However, in order for counseling to be effective, student clients must have confidence that unless they themselves choose otherwise, what they talk about in session will be held in confidence. There are some exceptions. Please see our link on confidentiality for more information. If you believe that it is important to talk with your student's counselor, please ask your student if they are willing to sign a release permitting the counselor to consult with you. You may also ask to talk with another member of our counseling staff in order to convey information to your student's counselor.

Resources for Parents/Family Members

• Letting Go: A Parent's Guide to Understanding the College Years, by Karen Levin Coburn and Madge Lawrence Treegar
• Don't Tell Me What to Do, Just Send Money: The Essential Parenting Guide to the College Years, by Helen E. Johnson, Christine Schelhas-Miller
• Let the Journey Begin: A Parent's Monthly Guide to the College Experience, by Jacqueline Kiernan MacKay
• When Kids Go to College: A Parent's Guide to Changing Relationships, by Barbara M. Newman and Philip Newman
• You're on Your Own (But I'm Here if You Need Me): Mentoring Your Child During the College Years, by Marjorie Savage

Wellness lobby

Rollins Wellness Center

118 West Fairbanks Avenue
Winter Park, FL 32789

Health Services: 407-646-2235

CAPS:  407-628-6340

Fax:  407-628-6350