Meet Our Team

The Office of Student Success is led by a dynamic and vibrant team of professional, paraprofessional, and student staff members. The truth is we love Rollins and we loved our years at college, and we want you to have an incredible experience like we did!


Tricia Zelaya
Director of Student Success
T. 407.646.2354
Originally from Cincinnati, Ohio, Tricia received her Bachelor’s Degree in Spanish Education from Ohio University in 2003 and her Master’s in Higher Education, also from OU, in 2005.  She served as a Residence Hall Director at Ohio State from 2005 until 2011 and during that time, she completed her Ph.D. in Higher Education and Student Affairs.  Her dissertation research focused on the effectiveness of programs designed for college sophomores.  She has served in faculty and staff roles at Ohio State, Northern Illinois, and Purdue University.  As the Director of Student Success, Tricia makes sure that all students get the most out of every semester at Rollins!
Aspen Fox
Assistant Director of Student Success
T. 407.646.2354
Hi, I'm Aspen Fox! I am currently serving as the Assistant Director for Student Success. I graduated from Rollins with my BA in Critical Media and Cultural Studies in 2011 and later received my Master's degree in Human Resources in 2013. I supervise our Peer Mentor program and work directly with first year students during orientation.
Gail Ridgeway
Director of Disability Services
T. 407.646.2354
Gail is a twenty-eight year veteran in post-secondary student affairs. She is a retired full-professor from the University of Kentucky system, who served in a variety of fields such as disability services, career services, academic advising, and many other areas. Gail arrived at Rollins in the summer of 2007, and has seen the students served by the office of disability services double. Upon arriving at Rollins College her major goal was to transform students requiring disability services into proud, proactive, self-advocates who understand completely what strategies they need to implement academically to ensure their own personal academic/extra-curricular success for college and beyond.
Jon Viera
Assistive Technology Specialist and Testing Coordinator
T. 407.646.2354

Hello! I am the Assistive Technology Specialist for Disability Services.  My job is to ensure that students with disabilities have the technological resources available in order to remove barriers to educational success. I graduated from Edinboro University of PA with a Bachelors in History in 2005.  While enrolled at USF, I discovered my passion for Disability Services.  I have been in the field for over 7 years with experience in both higher education and the non-profit realm, working with and helping people with disabilities.  For the past year I have been employed at Rollins and I can truly say I love it here.

Mae Fitchett
Academic Enhancement Coordinator
T. 407.646.1559

Hi, I’m Mae.  I’ve been around for a while now since 1998, so that puts me in the “old school” category. That also means that I have lots to share and that I am dedicated to the work I do here at Rollins in helping students achieve their educational goals.  Some of what I do on a daily basis involves consulting with students, faculty, staff, and parents about academic requirements for graduation. I provide academic and career planning support for students in their junior and senior year. Also, I coordinate the academic appeals process and oversee degree completion audits. I hope that our paths cross and we create wonderful memories.  My office is in Mills, Room 304.  Fiat Lux!

Alexa Gordon Ray
Student Success Coach
T. 407.646.1234
Hi, I’m Alexa Gordon Ray and I’m a Student Success Coach at Rollins College. I graduated from Rollins in 2013 with a BA in Theatre Arts. Currently, I am a graduate student at the University of Central Florida in the Higher Education and Policy Studies program. I am passionate about coaching and academic advising, arts education, and immersion experiences. It is my hope that your Rollins experience is filled with joyful discoveries.

Office of Student Success
Rollins College
Mills Building – 2nd Floor
1000 Holt Avenue Box 2764
Winter Park, FL 32789-4499
T. 407.646.2354