Current R-Cardholders

Per our terms and conditions, you as a cardholder are ultimately responsible for what happens to your R-Card. It is important to take care of your card not only to limit interruption of service, but also to prevent any unauthorized use. There are four reasons you may need to replace an R-Card. Below are instructions on what you need to do to get a new card.



Lost/Stolen

  • Contact the R-Card Office or Campus Security to freeze your record
    - Click Here and login for the option to freeze the card online.
  • Stop by the R-Card Office to purchase a replacement
  • If frozen, request the person printing the card to unfreeze your card.
  • If your room has a Persona lock…
    - Use the auto updater to encode the card
    - Test the card in the door
    - If unable to encode, go to Residential Life for assistance

Worn

  • Stop by the R-Card Office to obtain a replacement
  • If card is damaged or if there is evidence of misuse, the cardholder may be charged for a replacement
  • If your room has a Persona lock…
    - Use the auto updater to encode the card
    - Test the card in the door
    - If unable to encode, go to Residential Life for assistance

Change of Status

  • Present verification of change of status (Faculty/staff card request form, official student class schedule, etc.)
  • Return old R-Card for replacement card
  • If card has been already destroyed, present a government-issued ID

Change of Name

  • Contact Human Resources (for faculty/staff), Student Records (for Arts and Sciences), or the program enrolled in (Holt or Crummer) to update the record
  • Provide proof of a change of name (government issued ID, marriage license, etc.)
  • Return old R-Card for replacement card