Instructions and Troubleshooting

Instructions:

  1. Custom Catalog Searches/Linking to Catalog Records
  2. Google Scholar Configuration
  3. Making Links Available off Campus
  4. Endnote Configuration

Troubleshooting:

  1. Configuring Your Browser to Work with the Link Resolver
  2. Proxy Error Messages
  3. Resetting Passwords
  4. Simultaneous User Limits


Instructions:

Custom Catalog Searches/Linking to Catalog Records
It is possible to create web links to particular items or lists of items in the online catalog. These links can then be included in web pages, blackboard courses, and browser bookmarks. Creating these links can get complex, but the following simple method will work for many searches.

Start with the following URL:

http://library.rollins.edu/uhtbin/cgisirsi/x/0/0/5?searchdata1=

To link to a book with an ISBN (which you can find with a normal catalog search), simply add the ISBN followed by {020} (including the brackets). For example, here is a link to a book with an ISBN:

http://library.rollins.edu/uhtbin/cgisirsi/x/0/0/5?searchdata1=1401204244{020}

To link to more than one item, or an item which does not have an ISBN, start with the same base URL as above, then add the keywords you wish to search, starting with and separated with + signs. For example, here is a link to a search for "Rollins College":

http://library.rollins.edu/uhtbin/cgisirsi/x/0/0/5?searchdata1=+rollins+college

For more complicated searches, such as those limited to a particular format or date, ask a librarian.

Google Scholar Configuration

If you are using a computer on-campus, this process will not be necessary, as Google Scholar has been configured to recognize the Rollins IP address and work with the library's holdings.  If you are using an off-campus computer, the information below is still helpful.

  1. Open your browser and navigate to Google Scholar. 
  2. Go to the Scholar Preferences page.
  3. Scroll down to the third section on the preference page, Library Links.
  4. Type "Rollins College" into the search box and click the "Find Library" button.
  5. A checkbox and the line "Rollins College (Olin Library) - Full-Text at Rollins" should appear under the search box. Click the checkbox.
  6. Scroll down to the bottom of the page and click the "Save Preferences" button.
  7. When searching Google Scholar, a link labeled "Check Library Holdings" will take you to any Olin full-text holdings of the listing.

Making Links Available off Campus
Thanks to EzProxy, you are able to access the library's databases on-campus without having to log in.  When you are off campus, however, you are asked to log in via the proxy server with your Rollins e-mail user name and password.  The URL prefix that makes this easy access possible blends into the background most of the time.
When you are sending or posting a link to an article from one of Olin's databases and you want that link to be available to Rollins users off campus, there is a prefix that you must add to the link in order to make it viewable to someone who is off campus.  (If someone clicks this link on campus, it will not adversely affect their access.)

To make database links available off-campus, simply add this prefix to the link:

http://ezproxy.rollins.edu:2048/login?url=

Thus, a link to an article in ProQuest will look like this:

http://ezproxy.rollins.edu:2048/login?url=http://proquest.umi.com/pqdweb?index=0&did=661263261&SrchMode=1&sid=2&Fmt=2&VInst=
PROD&VType=PQD&RQT=309&VName=PQD&TS=1201105468&clientId=394

If your stable URL is not allowing you to log in through EzProxy, check the link to make sure that there isn't an extra character or space in the link - frequent culprits are stray quotation marks "" and parentheses ().
Feel free to contact Bill Svitavsky or Paul Gindlesperger if you have any questions or need help.

Endnote Configuration

The library does not subscribe to or directly support Endnote, but we realize that some of our patrons might use it and are willing to assist when needed.

Use of Endnote with the library's resources requires some configuration.  You may be prompted for the following information about Olin from Endnote:

  • Proxy:  Our proxy URL is: http://ezproxy.rollins.edu:2048/login?url=
  • OpenURL:  Our OpenURL base is:  http://db6fj4sr6x.search.serialssolutions.com

Feel free to contact Bill Svitavsky or Paul Gindlesperger if you have any questions or need help.

Troubleshooting:


Configuring Your Browser to Work with the Link Resolver

 

Due to recent improvements and configuration changes, you might get an error message or experience a browser time out that prevents you from accessing full text.  This error is probably due to your browser configuration.  Fixes for most browsers are detailed below:

Camino

  1. Click Camino. 
  2. Click Preferences.
  3. Click the Privacy tab.
  4. Select Accept cookies from any site.
Chrome

 

  1. Click the Customize and Control icon (the wrench icon to the right of the address bar). 
  2. Select Options.
  3. Click the Under the hood tab.
  4. Under the Privacy heading, select Allow all cookies from the Cookie Settings dropdown menu.
  5. Click Close.

Note:  The Link Resolver appears to work when using Incognito mode.  However, if you experience problems, try accessing the site again without using Incognito browsing.

Firefox

  1. Click Tools in the menu bar. 
  2. Click Options at the bottom of the Tools menu.
  3. Click the Privacy tab in the Options menu.
  4. Make sure that Accept cookies from sites and Accept third-party cookies are checked.
  5. Click Ok.

Flock

  1. Click Tools in the menu bar.
  2. Click Options at the bottom of the Tools menu.
  3. Click the Privacy tab in the Options menu.
  4. Make sure that Accept cookies from sites is checked.
  5. Click Ok.

Internet Explorer

  1. Click Tools in the menu bar. 
  2. Click Internet Options at the bottom of the Tools menu.
  3. Click the Privacy tab in the Options menu.
  4. Slide the settings bar to Medium, Low, or Accept All Cookies.  (Medium is the most secure option of the three.)
  5. Click Ok.

If that doesn't work:

  1. In the Privacy tab, click the Advanced button underneath the settings slider bar. 
  2. Check theOverride automatic cookie handling box.
  3. In the Third-party Cookies column, selectAccept.
  4. Check theAlways allow session cookies box.
  5. Click Ok.
  6. Click Ok.

Note:  The Link Resolver appears to work when using InPrivate Browsing.  However, if you experience problems, try accessing the site again with InPrivate Browsing turned off.

Netscape

  1. Click Tools in the menu bar.
  2. Click Options at the bottom of the Tools menu.
  3. Click the Privacy tab in the Options menu.
  4. Make sure that Accept cookies from sites is checked, and that for the originating site only is unchecked.
  5. Click Ok.

Opera

  1. Click Tools in the menu bar. 
  2. Click Preferences at the bottom of the Tools menu.
  3. Click the Advanced tab.
  4. Select Accept cookies.
  5. Click Ok.

Safari

  1. Click Edit in the menu bar. 
  2. Click Preferences at the bottom of the Edit menu.
  3. Click the Security tab.
  4. Under Accept Cookies, selectAlways.
  5. Close the menu.

Note:  The Link Resolver appears to work when using Private Browsing.  However, if you experience problems, try accessing the site again with Private Browsing turned off.

Seamonkey

  1. Click Edit in the menu bar. 
  2. Click Preferences at the bottom of the Edit menu.
  3. In the left category menu, expand the Privacy & Security submenu.
  4. Click Cookies in the Privacy & Security submenu.
  5. Under Cookie Acceptance Policy, select Allow all cookies.
  6. Click Ok.

Proxy Error Messages
While clicking a link to one of our online resources, you might see an error message like this:

To allow http://www.adatabaseorjournal.com to be used in a starting point URL, your EZproxy administrator must first authorize the hostname of this URL in the config.txt file.

Within this database's section of config.txt, the following line must be added:

Host www.adatabaseorjournal.com

The EZproxy server must then be restarted to make the change take effect.

If you receive an error like this, contact the Digital Library Specialist at pgindlesperger@rollins.edu, or the Head of Digital Services and Systems at bsvitavsky@rollins.edu, and they will correct the issue as soon as possible.

Resetting Passwords
The Digital Resources department is part of the Olin Library and is not affiliated with the department of Information Technology.  We are unable to reset e-mail passwords or unlock FoxIDs or Blackboard accounts.  If you are unable to log into these accounts, your passwords can be reset with this IT form.  The form will reset your password to the last six digits of your Social Security Number, or to your date of birth if you do not have a SSN.  If you have attempted to login unsuccessfully several times in a row, your account will be locked and must be unlocked by IT.  If you need assistance, you can contact the help desk by e-mail or at 407-628-6363.

Simultaneous User Limits

Some of our resources are limited to a small number of concurrent users.  If you are having trouble accessing the resource, it could be because our limit has been reached.  Resources with user limits are:

  1. CQ Library - 5 users
  2. Foundation Directory Online - 1 user
  3. Grove Music Online - 3 users
  4. Mental Measurements Yearbook - 4 users
  5. Naxos Music Library - 5 users
  6. Oxford Music Online - 3 users
  7. The Philosopher's Index - 4 users
  8. ValueLine - 3 users