User Services

Joe Spina
Director of User Services

Oversees Help Desk and Desktop Support, Event and Classroom Technology Support, Computer Imaging and Deployment, and the Rollins Campus Computer Labs.

Travis Ray
Senior Technical Support Specialist

Responsible for the monitoring and troubleshooting of Rollins College computer network systems. Oversees I.T. student assistants and call ticketing system. Additional duties include faculty, staff and student help desk support.

Rob Pfluger
Technical Support Specialist

Maintains staff, faculty and students' computer equipment. Provides phone support for the college campus.

Nour Bennani
Multimedia Programmer II

Nour is repsonsible for programming and maintaining the integrated Crestron-based systems found in the classrooms and other buildings located around campus.

Joe Tsotsos
Senior Technical Support Specialist

Joe is responsible for the management and deployment of all campus computer images, desktop and laptop inventory and deployment,

Rob Worth
Senior Technical Support Specialist

Supports faculty and staff use of high-tech classrooms, Special Events A/V, and Mediasite. Assist Crestron and Crestron RoomView programmer. Install A/V and Crestron control systems in high-tech classrooms. Liaison between Classroom Technology and Network teams.

Son Nguyen
Technical Support Specialist

Son provides hardware, software and network support to Rollins College students, faculty and staff. He also assists student and faculty with any multimedia-related issues, from video editing to Photoshop.

Will Bailey
Technical Support Specialist

Will provides hardware, software and network support to Rollins College students, faculty and staff. He also assists student and faculty with any multimedia-related issues, from video editing to Photoshop.

Jon Schmedinghoff
Technical Support Specialist

Jon provides hardware, software and network support to Rollins College students, faculty and staff.

Jordan Meeks
Technical Support Specialist

Jordan provides hardware, software and network support to Rollins College students, faculty and staff.

Betsey Sharpless
Technical Support Specialist

Betsey provides hardware, software and network support to Rollins College students, faculty and staff.