Responsive

• Innovative, resourceful and timely
• Approachable and open-minded 
• Solution-oriented
• Personalized and caring 
• Balancing individual and institutional needs

Respectful

• Friendly, courteous and considerate
• Exhibiting care and compassion when serving others 
• Valuing different ideas and perspectives
• Treating others with dignity

Competent

• Thorough knowledge of job and institutional mission
• Effective, efficient, and reliable performance 
• Proficient in meeting student and customer needs    
• Ability to align our efforts with departmental and institutional goals 
• Ongoing commitment to excellence, innovation and continuous improvement

Collaborative

• Effective at communicating within and outside of our immediate work groups
• Working together to accomplish departmental and institutional goals
• Demonstrating teamwork across boundaries
• Supporting others in what they do
• Keeping our eye on the big picture