Students may file written complaints with the Office of International Student & Scholar Services regarding any of the written office policies within these webpages.  Such complaints must be filed in writing by email to the director.  Students should include their name, student identification number, the nature of their complaint, and desired outcome.  Any documentation that supports their complaint should be sent as an attachment.  The director will weigh the complaint and respond in writing to the student.  All decisions of the director are final.