Hiring Manager Onboarding Toolkit

SanfordCongratulations! Now that you have selected the best candidate, onboarding is a great opportunity to make a continued positive impression and to introduce your new employee to the wonderful traditions, history, and culture of the Rollins community.

We are happy to provide you with this guide to assist you through the process of onboarding your new employee. Onboarding is a shared responsibility with activities managed by you, your department/team and the Human Resources Department.  The goal is to help the new employee become productive as efficiently as possible and to reinforce the employee’s decision to join our community.

An excellent onboarding process takes time. This includes more than the initial orientation and welcome to the team, but is designed as an ongoing process involving continuous feedback and dialog.  As part of the onboarding process, you should set goals and discuss service excellence standards within your new employee's first week. Since the first 90 days are particularly critical in determining individual and organizational success, a 90-day evaluation should be completed.  

Effective onboarding will result in a shorter learning curve for new hires, improved communications and a more productive and engaged workforce. Why is it important? National statistics show that an employee’s first week and months on the job are a critical opportunity to begin building successful working relationships. According to the Wynhurst Group, a certified consulting organization focused on organizational development and talent management programs:  


  • 22% of staff turnover occurs in the first 45 days of employment.
  • New employees who went through a structured onboarding program were 58% more likely to be with the organization after 3 years.
  • The cost of losing an employee in the first year is estimated to be at least 3 times salary.


    Please take this opportunity to set goals and expectations, provide training and introduce your new employee to others who will play a role in their professional development and success in their new position.  

    We encourage you to use this website as a resource to guide you through the process of onboarding your new employee through their first year of employment. We are confident you will find value in its contents. However, we welcome your feedback to improve the Rollins onboarding process at any time.