Consumer Information


Dropping Class and Financial Aid:

Federal, state, and institutional aid is awarded to students based on projected or actual enrollment. Subsequent monitoring is required to determine if the student remains eligible. If you drop courses after receiving federal, state, or institutional aid, you may be required to repay those funds and/or you may jeopardize your future financial aid eligibility. Prior to dropping any classes, please contact us at to request information on the impact to your financial aid.

In general, your Federal Pell Grant, Supplemental Educational Opportunity Grant, Florida Resident Access Grant, Florida Student Assistance Grant, and Rollins awards are based on your enrollment level at the end of the last day to drop a class without penalty (approximately two weeks after classes begin). If your enrollment level drops below full-time (at least 12 credit hours) on this date, your awards will be reduced and may be removed depending upon the requirements for the specific financial aid program. Please contact our office if your enrollment will be less than 12 credit hours.

Note to Bright Futures recipients: Your Bright Futures award will adjust all semester if you drop any course. The amount of your Bright Futures Award is dependent upon the number of credit hours you complete. If you drop any courses and are a Bright Futures recipient,  please review your student account for your balance due as a result of the reduction to your Bright Futures award.

No matter what the immediate impact to your financial aid is, please keep in mind that dropping courses now may have an impact on your future financial aid eligibility. See the section on Satisfactory Academic Progress for specific information.


Withdrawing or Taking a Leave of Absence for a Semester

When a financial aid recipient withdraws from a semester or unofficially withdraws by ceasing to attend classes, federal regulation require a Return of Title IV (R2T4) calculation to determine if any federal Title IV aid must be repaid. Federal Title IV aid includes Pell Grants, Supplemental Educational Opportunity Grants (SEOG), Stafford Loans, Perkins Loans, and PLUS loans.

The amount of federal Title IV aid to be repaid is calculated based on the percentage of time completed within a semester, which involves calculating the amount of Title IV aid earned by the student, and the amount of institutional charges for that semester. Please contact us at prior to withdrawing in order to determine the impact to your financial aid.

When unearned federal Title IV funds are repaid, they are returned by program and up to the disbursed amount for each program. Unearned federal Title IV aid will result in a reduction to each aid program in the following order: Unsubsidized Direct Loan, Subsidized Direct Loan, Perkins Loan, PLUS Loan, Pell Grant, and SEOG. Additional reductions may be made to the Florida Student Assistance Grant, Florida Resident Access Grant (FRAG), and Bright Futures according to state regulations.

You will be notified by mail no later than 45 days after the determination that you withdrew during the semester. Your notification will provide detailed information on the aid programs which were repaid. If the notification includes eligibility for a post-withdrawal disbursement, you will have fourteen days to respond to accept or decline the award. The return of these funds typically results in additional charges to your student account that is the student's responsibility to pay.

Withdrawing from the semester may impact future eligibility for federal, state, and institutional financial aid. See the section on Satisfactory Academic Progress for specific information.


Satisfactory Academic Progress

In order to receive financial aid at Rollins, students must maintain Satisfactory Academic Progress (SAP). Beginning July 1, 2011, the 2011-2012 SAP standards will change in accordance with federal regulations. These standards will go into place beginning with the Fall 2011 semester. 

Note: These standards apply to federal, state, and institutional need-based aid; however, merit-based scholarships (including Bright Futures and Rollins Scholarships) may require higher renewal criteria.

SAP Monitoring

The Office of Financial Aid monitors SAP annually at the end of each spring term. Notifications are mailed and emailed to students who are not meeting SAP no later than June 1st each year. You may also view your status on Foxlink.

Qualitative Standards

Undergraduate students must successfully achieve a cumulative 2.0 gpa and Graduate students must achieve a 3.0 gpa. Course taken outside of Rollins (with the exception of Rollins affiliated study abroad courses) do not count towards your Rollins cumulative gpa.

Quantitative Standards

Students must successfully complete 67% of coursework in order to meet SAP standards (defined as completion rate or pace). Transfer hours accepted into Rollins count as both hours attempted and hours completed. Incompletes and withdrawal grades count as attempted hours, but not toward completed hours.

Completed Hours Attempted Hours = Completion Rate

Please note: if you have transfer hours, add the accepted transfer hours to Earned Hours and Attempted Hours in the calculation.

Example: If Student A attempted 20 credit hours in the fall and completed 12 credits plus attempted 15 credit hours in the spring and completed 8, then the completion rate would be 57% (20 completed hours divided by 35 attempted hours). In this example, Student A would not meet the Completion Rate SAP standard.

Students must complete degree requirements within 150% of the published semester hour length of the academic program. Undergraduate degree requirements are 140 credit hours and, therefore, the maximum degree completion time frame is defined as 210 credit hours attempted.

Financial Aid Suspension

Students must meet all of the Qualitative and Quantitative Standards as outlined above in order to receive financial aid. If you do not meet one or more SAP requirements, a letter will be mailed to your permanent address on file as well as an email to your Rollins account. A notification in your Foxlink account will also appear.

Reinstatement of Financial Aid Eligibility

What happens: Your Financial Aid Status What you need to do:
If your gpa is less than a 2.0 (3.0 for graduates) Suspended. You are not eligible for financial aid. Raise your gpa to at least a 2.0 (or 3.0 for graduates) or appeal if you have mitigating circumstances.
If you do not have an overall completion rate of 67% or higher Suspended. You are not eligible for financial aid. Raise your completion rate to least 67% or appeal if you have mitigating circumstances.
If both your gpa is less than a 2.0 and your overall completion rate is less than 67% Suspended. You are not eligible for financial aid. Raise your gpa to at least a 2.0 and your completion rate to at least 67% or appeal if you have mitigating circumstances.
If you attempt over 150% of your program of study (major) Suspended. You are not eligible for financial aid. You can appeal one time if you have mitigating circumstances.
  1. If you successfully complete coursework that improves your Rollins gpa and/or completion rate, please notify the Office of Financial Aid once grades are available. As noted earlier, you are evaluated on an annual basis. However, you may request a SAP review at the end of any semester of enrollment. Please note that if approved, need-based grants and scholarships may only be reinstated for the upcoming semester. Loans may be available for the entire academic year.
  2. You may submit an appeal to the Office of Financial Aid. Information on how to submit an appeal will be provided in the email and letter notification. The SAP Appeal instructions are located at
  • Please provide a typed personal statement explaining the mitigating circumstances and what actions you are taking to ensure future academic progress.
  • Provide any relevant documentation to support your appeal.
  • If approved, you will be placed on financial aid probation for the upcoming semesters. Your SAP probation letter will outline the requirements needed to continue receiving financial aid in subsequent semesters.


SAP Appeal Reviews

The committee will review your appeal within 10-15 business days after receipt of your completed appeal form and the required documentation. Decisions are made after a careful review of your circumstances, federal regulations, and Rollins guidelines. You will be notified of the outcome via your Rollins email account. Regularly monitor your Rollins email for additional information.

Deadlines: Submitting an appeal does not guarantee approval of aid eligibility. As such, the earlier you submit your appeal, the sooner you will know if your aid can be reinstated. Decisions are made after a careful evaluation of your unique circumstances, Federal Title IV regulations, and Rollins guidelines. You will be notified of the committee's decision via your Rollins email account. During this time, you will be responsible for any and all charges on your account (including late fees). We encourage appeals to be submitted no later than one month prior to the beginning of classes in order to receive a timely decision. You may submit an appeal after that time; however, you may not know the outcome of your appeal prior to the end of the 100% refund period which may result in charges.

Florida programs (Florida Student Assistance Grant, Florida Resident Access Grant, and Bright Futures) have separate renewal critieria. Please review these specific renewal criteria.


Financial Aid Office
Location: Rinker Building
Mon-Fri: 8:30a.m.-5:00p.m.
Fri: 8:30a.m.-4:00p.m.

T. 407.646.2395
F. 407.646.2173

Navigate to:

College of Arts & Sciences/CPS

Rollins Evening

Crummer Graduate School of Business