Be Prepared

Studying health services administration at Rollins gives you the tools to improve the world around you. Hone your skills and find your passion while engaging in cross-discipline training and conducting research with esteemed faculty. Courses are designed to accommodate the working professional, and are held on alternating Fridays and Saturdays.

Join us for the next information session on November 17 at 7:00pm. To RSVP, click here.

master of health services administration (mhsa)

The Master of Health Services Administration helps professionals take on leadership roles in the health care setting.

With the nation’s aging population, longer life expectancies, new healthcare legislation and advances in health information technology, demand for qualified healthcare managers and administrators is growing at a rapid pace. The mission of the MHSA program is to prepare competent, thoughtful, ethical and compassionate healthcare management professionals to meet this critical need.

Graduates of the MHSA program will acquire a solid knowledge base in healthcare services management, leadership, strategies, and technology to help advance their careers and secure leadership positions in the healthcare industry. Additionally, a focus on the development of critical thinking and problem solving skills prepares graduates for evaluating and influencing healthcare policy decision-making and patient care delivery systems.

Optional Certification

Students will have the option of adding a 12 credit hour certification as a Florida Nursing Home Administrator. This certification is comprised of one course (HSA 665) plus an internship.




Currently, applications for this program are being accepted on a first come first serve basis until July 15th or until the cohort is filled.  Click here for application instructions.


Program Length

21 months


Tuition and Fees

The program requirement for graduation is 44 to 48 credit hours based on the prior healthcare experience of the applicant. Based of the 2016-17 tuition rate of $598 per credit hour, the total program cost will range from $26,312 to $28,704.

a healthcare administration degree enhanced by field work and community service

The Master of Health Services Administration (MHSA) program is a 44-48 credit hour lock-step curriculum that begins in the fall semester. To accommodate working professionals, classes are offered on alternating Saturdays. Additionally, students are registered for a one-credit hour community engagement and professional development seminar that meets monthly on Friday during the fall and spring semesters. The average working healthcare professional that completes two to three courses per semester and can finish their degree requirements in five semesters or approximately 21 months. 

Participation in an internship to gain clinical experience and/or fieldwork is also a requirement for graduation. The Holt School Center for Health Innovation will assist with internship placements for MHSA students. Based on their work experience in the healthcare industry, a student may be exempt from the internship requirement. However, those students exempted will be required to present their thesis or special project in the form of a presentation during the special topics course in the final semester.

It is our belief that community service is an integral factor in improving local and national healthcare organizations. All students of the program must maintain an active volunteer relationship with at least one nonprofit organization throughout the program.

The curriculum has been designed to meet the criteria specified by the requirements of the Commission on Accreditation of Healthcare Management Education (CAHME).

Curriculum

  1. Principles of Health Services Administration (HSA 515)
  2. Essentials of Health Behavior in Delivery of Care (HSA 520)

  3. Health Law, Ethics and Social Issues (HSA 530)  

  4. Applied Biostatistics And Research For Health Services (HSA 540)

  5. Healthcare Leadership and Human Resources (HSA 610)

  6. Internship/Field Experience (HSA 630)

  7. Performance, Quality Assurance and Utilization Review (HSA 635)

  8. Managed Care, Financing and Delivery of Health Services (HSA 640)

  9. Healthcare Budgeting and Financial Management (HSA 645)

  10. Strategic Planning and Marketing in Health Services (HSA 650)

  11. Health Information Systems and Management (HSA 655)

  12. Special Topics in Health Services Administration (HSA 660)

Additional for those seeking Florida Nursing Home Administrator certification:

  1. Long-Term Care Facility Management (HSA 665)

  2. LTC Internship/Field Experience (HSA 670)

meet the faculty

Renee Hotchkiss

Renee Brent Hotchkiss

Associate Professor of Health Professions
MHSA Program Director

rhotchkiss@rollins.edu

Office:Warren Basement B

(407) 646-2480

Ph.D., University of Central Florida
M.H.S.A., University of Central Florida
B.S., University of Central Florida

Dr. Hotchkiss holds a master’s degree in Health Services Administration and a doctorate in Public Affairs with an emphasis in Health Administration from the University of Central Florida. She has held two previous faculty appointments at Georgia Southern University and at Florida Gulf Coast University where she taught a number of courses on healthcare management, public health leadership, and health policy at the graduate level. Dr. Hotchkiss has published numerous articles in international peer-reviewed journals including Journal of American College Health, Journal of Health Administration Education, International Journal of Public Policy, Health Care Management Review, and Nonprofit and Voluntary Sector Quarterly; and, two book chapters that focus on emerging trends in the health policy field. She has also had two papers included in the conference proceedings of the Academy of Management and the Global Business and Technology Association and was the recipient of an Academy of Management Best Papers award in 2008. Her research is centered on vulnerable populations, intervention strategies, unique human resource structures/developments, and economic viability of programs.


Nancy Niles

Nancy J. Niles

Associate Professor of Health Services Administration
Chair, Department of Health Professions

nniles@rollins.edu

Office: Warren Basement A

(407) 646-2793

M.P.H. Tulane University
Ph.D. University of Illinois
M.S. University of Maryland
M.B.A. University of Maryland

Dr. Niles is the Chair of the Health Professions department and Program Director for the undergraduate health care management major. She teaches both graduate and undergraduate health related courses. Prior to her arrival at Rollins, she taught in two undergraduate business schools located in small liberal arts colleges. Her related work experience includes a directorship of a multi-million dollar New York State health program, and a consultant for small businesses. She was also a Peace Corps volunteer for two tours in Senegal, West Africa where she managed health and business projects. During her second Peace Corps tour, she was appointed to manage an economic development project for the U.S. Ambassador.

Her research areas of interest include medical and business ethics, strategic planning, social media health care marketing and the impact of health policy on organizations. She enjoys writing textbooks. She believes that we are never too old to learn and loves teaching students of all ages.

a masters program for a healthy career

The Master of Health Services Administration (MHSA) program consists of 10 academic courses, one internship, and a special topics course. and  designed to accommodate the working healthcare professional. Core classes are held on alternating Saturdays, while the community engagement/professional development seminar is held monthly on Friday during the fall and spring semesters. The average working student can complete degree requirements in five semesters. Additionally, an internship* and a volunteer commitment are requirements for graduation.

The matriculation schedule is below.

First year (Fall) – 9 credit hours

  1. HSA 515   Principles of Health Services Administration (4)
  2. HSA 520   Essentials of Health Behavior in Delivery of Care (4)
  3. HSA 660   Special Topics in Health Services Administration (1)

First year (Spring) – 9 credit hours

  1. HSA 530   Health Law, Ethics, and Social Issues (4)
  2. HSA 540   Applied Biostatistics and Research for Health Services (4)
  3. HSA 660   Special Topics in Health Services Administration (1)

First year (Summer) – 8 to 12 credit hours

  1. HSA 610   Healthcare Leadership and Human Resources (4)
  2. HSA 635   Performance, Quality Assurance and Utilization Review (4)
  3. HSA 630   Internship/Field Experience (4) *(if required)

Second year (Fall) – 9 credit hours

  1. HSA 640   Managed Care, Financing and Delivery of Health Services (4)
  2. HSA 645   Healthcare Budgeting and Financial Management (4)
  3. HSA 660   Special Topics in Health Services Administration (1)

Second year (Spring) – 9 credit hours

  1. HSA 650   Strategic Planning and Marketing in Health Services (4)
  2. HSA 655   Health Information Systems and Management (4)
  3. HSA 660   Special Topics in Health Services Administration (1)

* Based on their work experience in the healthcare industry, a student may be exempt from the internship/field experience requirement. However, those students exempted will be required to present their thesis or special project in the form of a presentation during the special topics course in the final semester. The internship can be completed in the summer or during following semesters, but not before.

employment and salaries

The demand for healthcare executives in acute care settings, such as hospitals and ambulatory care facilities is strong.  There is an ever increasing demand for healthcare administrators for large group medical practices, long term care, home healthcare, managed care organizations, and alternative healthcare settings. It’s been reported and research shows there is a significant need for healthcare administrators in the Central Florida area, resulting from its burgeoning healthcare industry.

The financial outlook for master’s level medical service administration is excellent. For those that are classified as healthcare administrators/executives with the Bureau of Labor and Statistics (BLS), the median salary is $90,940, and for medical and health services managers the BLS estimates the median income to be $88,580.

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