Scheduling Appointments

Hours of Operation

Tree Hugger

Our office is open Monday through Friday between 8:30 a.m. and 5:00 p.m. The office is closed on weekends and holidays. For after-hours emergencies, call 911 or the campus security office at (407) 646-2999.

How to Meet with a Counselor

Appointments can be scheduled by calling our office at (407) 628-6340 within the hours listed above. Counselors meet with clients between the hours of 9:00 a.m. and 4:00 p.m. Clients may also come into our office at Dubois Health Center in Elizabeth Hall to schedule appointments in person. Students in crisis or in an emergency situation can generally be seen immediately during business hours or after-hours by calling 911 or campus security at (407) 646-2999. Counselors are available for after-hours psychological emergencies.

Off-Campus Referrals

Some students prefer to seek counseling services off–campus or require services outside the scope of what we offer at CAPS.  We can provide you with more information regarding your options, including finding a provider who accepts your health insurance plan.  If you would like assistance with a referral to an outside mental health provider, agency, or treatment program, please call our office at 407-628-6340 to schedule an appointment with a counselor to consult on this issue. See community resources for information on victim advocate services and links to other offices.

Consultation

If you are worried about a friend who may need help, or if you are a parent worried about your child who is a student at Rollins, we will consult with you on how you might support your friend or family member. The rules of confidentiality will apply. For information on how to refer someone to CAPS see our referral guide.