Rollins Alumni Network App FAQs
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How do I get the App?

The Rollins Alumni Network app is available from the iTunes app store (Apple devices) and Google Play (Android devices). The app was developed by Evertrue.

Compatible Devices & Email Verification:

The app is available for iPhone, iPad, and Android devices and is only available to confirmed alumni of Rollins College. In order to successfully complete installation, you must open the verification email from the device you want install the app to. If you experience any problems logging in, please contact the Office of Alumni Relations at alumni@rollins.edu or 800-799-ALUM (2586).


How do I log in for the first time?

To gain access, enter your email address on the app main page in order to have your name and credentials verified. You will then receive an authentication email with further instructions. If your email is recognized but the authentication email doesn't arrive in your inbox, please check your spam/junk folder. Emails are defaulted to your preferred email address for Rollins communications.


What personal information will be available for alumni to see?

The information in the app is comprised of information from the College's database. Once you log in, you will be prompted to sync your profile with LinkedIn and submit any necessary updates.  


How do I edit or hide my personal information displayed in the app?

To edit your personal information, select the "Suggest an Update" button on the bottom of your profile after making any necessary changes. If you prefer to only have your email address and phone number displayed or just your name and business information visible, we can do that! You make of it what you want! Please allow 5-7 business days for your request to be processed. To hide your personal information, please contact the alumni office at alumni@rollins.edu or 800-799-ALUM (2586).


Can I opt out of the app completely and not be part of the app?

Yes, you can contact us any time at alumni@rollins.edu or 800-799-ALUM (2586) and let us know that you do not wish to be part of the app. When you opt out, you will not show up in any directories or be part of the Rollins Alumni Network app.


Can I update my profile information directly in the mobile app?

You can submit updates to your profile in the app, but the changes will not take effect immediately as the alumni office is responsible for implementing any requested updates. In order to better protect the integrity of the database, you can't alter contact information in real time through the app. To suggest an update for a fellow classmate, friend, or family member, click the “Suggest an Update” button at the bottom of their profile.


How do I locate alumni using the Nearby tool?

The Nearby tool has many great functions that allow you to easily reconnect with fellow alumni. Click on the upper right-hand corner and you will see a clipboard that lists the alumni in your area by class year. Additionally, you can click on the magnifying glass at the bottom of the map, which allows you to enter a specific address or location to search. You can also zoom out by pinching two fingers together on the screen, and then dragging your fingers to the desired location on the map. A blue "R" pinpoint indicates alumni in that area.


When using the map, how do I know who is in the area and in my class?

Besides clicking on individual pinpoints, you can also click the clipboard at the top right-hand corner of the map, which will list alumni in your area by class year.


Does the app show my current location?

No, your current location will not be tracked by Evertrue or Rollins. The Nearby function simply pinpoints your preferred address and would not show anyone your current location.


Using the directory, can I search for a list of my classmates?

Yes; go to the "Directory" option and type in the class year in the search field.


Can I email or call another alum directly from the app?

Yes. After you find an alum's profile, you will have the option to contact them through whatever information they have available. You do this by clicking on "Contact information," which will prompt your phone to either open up your email messenger, or by initiating a phone call. If you find a friend or personal contact that doesn't have any of their information, you can also “Suggest an Update” to make sure their information is up-to-date.


How do I connect the app with my LinkedIn account?

To connect the app to your LinkedIn account, you have to go to the "Settings" option and click on "Manage Accounts."This will allow you to log in to LinkedIn and your LinkedIn information synced with your Rollins Alumni Network app account. Any information that is provided by LinkedIn will appear on your profile screen with the LinkedIn icon to the right. If your work address or any other information is different from what's displayed in the app, send us an update!